Issue with Patcher feature – Shows update available even after applying the patch

This topic has 4 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

  • Avatar: Kevin
    Kevin
    Participant
    April 27, 2023 at 12:22

    Hello Team,

    As you can see in the first screenshot: https://prnt.sc/tvEIyFiHQWcS
    I have successfully applied the patch. Also, the “Patch” spelling is incorrect.

    Now I have cleared the cache and object/internal/varnish cache as well. Then again refresh and I see the patch again available for installation. This used to not happen in the previous version of the Xstore update 9.1.1
    Screenshot for your reference: https://prnt.sc/Ouhe2cOWIxP9

    Is this normal or is it not installing the patch?

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2023 at 12:28

    Hello, Kevin,

    Please check now.

    Kind Regards,
    8theme team

    Avatar: Kevin
    Kevin
    Participant
    April 27, 2023 at 12:29

    Yes, it’s fixed now. Thanks.

    What had happened?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2023 at 12:38

    Hello, Kevin,

    We’ve clicked on “Refresh patches” button and it helped.

    Kind Regards,
    8theme team

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