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Issue with payment page - by Melichou973

This topic has 2 replies, 2 voices, and was last updated 3 years, 2 months ago ago by Olga Barlow

Melichou973

Participant

September 9, 2021 at 14:49

Hi
I have an issue with my payment page.
When I want to validate my order, it keeps loading very long to the payment page.
And when arrived on payment page, the appearence completly is in a mess…
https://gyazo.com/47693795cd1c2f4022feaa9afaee1334
Could you please help me ?

Thanks

Please, contact administrator
for this information.

#301780 Copied Theme version: 5.8

1 Answer

Olga Barlow

Support staff

September 10, 2021 at 10:46

Hello,

I have made test payment and it’s ok https://prnt.sc/1rp33eb
Could you tell me what products did you try to buy? What options did you check on the checkout(payment methods, delivery address)?

Because we can’t fix the issue if we don’t see that.

Regards

#301848 Copied
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