Issue with product data - by Cr3atorf1lm

This topic has 8 replies, 2 voices, and was last updated 7 years, 6 months ago ago by Rose Tyler

  • Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    April 28, 2017 at 11:15

    Hi there
    I have updated thme and woccomerce and product data at the backedn is not working….
    none of the tabs

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 28, 2017 at 12:09

    Hello,

    I’ve checked your site. Seems it works fine https://gyazo.com/72cb9bd84532617bc70b40e39dcf2690
    Could you please clarify the problem with more details?

    Regards,
    Rose Tyler.

    Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    April 28, 2017 at 16:57

    check please the backend…
    when you click on the product data it does not let you edit anything. Or choose from simple product to variable product
    Thanx

    Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    May 1, 2017 at 10:18

    also the WPBakery Visual Composer does not appear at the product descritpion
    thanx

    Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    May 1, 2017 at 22:33

    Hi there agian,
    I found there is a conflict with
    Ultimate Addons for Visual Composer
    , I tried and downloaded and uploaded the plugin bu still the same issue,
    the product data at the back end is not showing properly
    thanx

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 3, 2017 at 12:49

    Hello,

    Please check if you have this issue with our theme only or even with Storefront too.
    Let us know the result.

    Regards,
    Rose Tyler.

    Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    May 4, 2017 at 11:44

    Hi
    after updating to the Ultimate Addons for Visual Composer new version it has been fixed
    thanx

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 5, 2017 at 10:56

    Hello,

    I’m glad that you sorted out.
    You’re welcome!

    Regards,
    Rose Tyler.

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