Issue with Product Grid Elementor Element – Duplicate Products on Pagination

This topic has 2 replies, 2 voices, and was last updated 18 minutes ago ago by Rose Tyler

  • Avatar: Don
    Don
    Participant
    January 29, 2025 at 20:52

    Dear Xstore Support Team,

    I hope you’re doing well.

    I am reaching out to report an issue I’ve encountered with the Product Grid Elementor element. When navigating between different pagination pages, some products are duplicated, although not all products are repeated. This happens consistently every time I use this element.

    I’ve attached my settings for your reference. Before requesting temporary login access to my site, could you please try reproducing the issue on your own test instance?

    Recording:
    https://drive.google.com/file/d/1IgP1RLqwcS-EaoTqX4Yju1rw8bBnk-FP/view

    I would greatly appreciate your assistance and look forward to your response.

    Best regards,
    Don

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    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2025 at 12:16

    Hello,

    Thank you for reaching out to us .

    We have noticed that your website is utilizing a large number of plugins. This could potentially impact the website’s performance, lead to errors, and affect its overall speed. To ensure optimal functionality and avoid such issues, we kindly ask you to manually review each plugin currently in use on your website.

    If the problem persists, provide us with temporary wp-admin access.

    Best regards,
    8Theme’s Team

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