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Issue with Product Quick View on Safari Browser

This topic has 2 replies, 2 voices, and was last updated 6 months, 3 weeks ago ago by Luca Rossi

ONOFF TECH

Participant

June 3, 2024 at 19:26

We have identified that the Product Quick View feature is currently functioning properly on Google Chrome but not on the Safari browser. How to fix this?

#397969 Copied Theme version: 9.3.8

1 Answer

Luca Rossi

Support staff

June 4, 2024 at 07:32

Hi @ONOFF TECH,

Could you please confirm that your XStore theme & XStore Core plugin are up-to-date? You can check the latest version here: https://xstore.8theme.com/update-history/.

If it still doesn’t work, please assist us in identifying any potential conflicts, we kindly request that you conduct a systematic test. This can be done by deactivating each plugin one at a time, with the exception of those that are explicitly included in the list provided by our team.

For your convenience, you can find the list of included plugins at the following link: https://www.8theme.com/documentation/xstore/plugins/included-plugins/.

Best Regards,
8Theme’s Team

#398012 Copied
Tagged: best selling woocommerce themes, product quick view problem, quick view woocommerce solution, safari browser issue, safari woocommerce troubleshooting, woocommerce themes
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