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Issue with registration of new license of XStore theme on new domain

This topic has 3 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Daniel

Daniel

Participant

November 11, 2023 at 15:39

Hi,

I recently removed a WordPress site from a domain without deactivating the XStore theme license. Now, I’m unable to install the theme on a new domain.

Additionally, I had the theme installed on a staging site on the old domain, which I also removed without deactivating the license.

Could you please assist in deactivating the theme license on the old domain and staging site so that I can install and register it on the new domain?

Thank you in advance!

Please, contact administrator
for this information.

#373460 Copied Theme version: 9.2.3 WooCommerce version: 8.1.1

2 Answers

Rose Tyler

Support staff

November 12, 2023 at 10:06

Hello, Daniel,

Thank you for reaching out to us with your request.

You can activate the theme now.

Best Regards,
8Theme’s Team

#373495 Copied

Daniel

Participant

November 12, 2023 at 14:02

Thank you! However, I have already solved it. I deactivated the registeration from dashboard in my 8theme accound.

#373515 Copied
Tagged: new domain license registration, resolve xstore theme issue, woocommerce xstore registration fix, wordpress woocommerce templates, xstore theme license problem, xstore theme registration issue
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