Return to previous page

Issue with shop filters that not displayed in the front

This topic has 2 replies, 2 voices, and was last updated 5 months ago ago by Tony Rodriguez

talbarashi

Participant

July 22, 2024 at 10:38

in my shop page I have the filter widget, and I see it blank, why?
I added mobile and computer image and video describing the issue

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#406298 Copied Theme version: 9.3.15

1 Answer

Tony Rodriguez

Support staff

July 22, 2024 at 11:25

Hello, @talbarashi,

Thank you for contacting us and for using XStore.

We are pleased to inform you that upon reviewing your website, we have confirmed that the filter widget in the shop sidebar area is functioning and displaying correctly. For your reference, we have included a screenshot in the private content area of our correspondence.

Should you wish to make any adjustments to the shop sidebar, you may do so by navigating to: Appearance > Widgets > Shop Sidebar Area. https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/

Furthermore, you have the option to customize the shop page sidebar position by following this path: XStore > Theme Options > WooCommerce > Shop > Shop Page Layout.

Thank you for your attention to this matter. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#406315 Copied
Tagged: best selling woocommerce, front display troubles, not displaying filters, shop filters problems, woocommerce shop issues, woocommerce themes issues
Viewing 2 results - 1 through 2 (of 2 total)