Return to previous page

Issue with sidebar jumping - by David Henry

This topic has 19 replies, 4 voices, and was last updated 6 years, 6 months ago ago by Olga Barlow

David Henry

Participant

April 16, 2018 at 12:27

Hi guys,

We are using woof product filter, one of the options is quite long when expanded, if Styles is expanded it goes from 10 options to 230, while I know this is way to many my client insists it’s needed.

The problem is that the theme is jumping between the top and bottom of the list, this makes it hard to use. I’ve made a clip to show you the issue, take a look here:
https://www.youtube.com/watch?v=4_5h0QORqRU

The sidebar is set to “Enable sticky sidebar = off”.

Switching to the default theme fixes the issue:
https://clip2net.com/s/3Tt7tih

Is this fixable?

#191191 Copied Theme version: latest WooCommerce version: latest

18 Answers

Rose Tyler

Support staff

April 16, 2018 at 12:55

Hello,

Please provide us with temporary wp-admin access in the Private Content area.

Regards

#191195 Copied

David Henry

Participant

April 16, 2018 at 13:05

here you go!

Please, contact administrator
for this information.

#191196 Copied

Rose Tyler

Support staff

April 16, 2018 at 13:09

In your settings, the sticky sidebar is enabled http://prntscr.com/j5x8t6 Please disable it, clear cache and let me know if the issue is solved.

Regards

#191197 Copied

David Henry

Participant

April 16, 2018 at 13:12

thanks, that’s fixed it. I didn’t realise it was set intwo places;)

#191198 Copied

Rose Tyler

Support staff

April 16, 2018 at 13:32

You’re welcome.

Regards

#191202 Copied

thisisbolo

Participant

April 16, 2018 at 20:25

@David Henry – I’m currently researching integrations for Product Filters and WOOF’s on my list. How’s it working out with the XStore theme? Is your clients site live yet?

#191270 Copied

Olga Barlow

Support staff

April 19, 2018 at 14:08

Hello, @thisisbolo

I faced few users that use that plugin and they did not have critical compatibility issues. Do you have?

Regards

#191536 Copied

David Henry

Participant

April 19, 2018 at 15:17

@thisisbolo, everything is fine now and I’m planning another project with the same set up e.g. xstore/woof.
d

#191542 Copied

Olga Barlow

Support staff

April 19, 2018 at 15:47

Hello, @David Henry

Thank you for your choice! 🙂

Regards

#191546 Copied

thisisbolo

Participant

May 8, 2018 at 21:32

Hi Olga, yes I have run into issues. I’ve been searching the best products filter plugin to use with this theme for some time now. I’m still in the discovery phase and I’ve recorded my experiences. I’ve posted a couple below if you’re interested to see.

Please, contact administrator
for this information.

#192578 Copied

thisisbolo

Participant

May 9, 2018 at 16:06

@David Henry – how’s the theme search capability working for you with the products filter on the search archive?

#192596 Copied

Olga Barlow

Support staff

May 10, 2018 at 15:27

Hello, @thisisbolo,

1) WOOF. Can we get access (Dashboard + FTP) to your staging site to test and check the issue? We can’t reproduce this issue on our test installation, so need to check your site.

2) WooCommerce Product Filter.
a) we need to check your site staging site + access to find out why it does not work with custom taxonomy
b) If you have questions mentioned in google doc we would recommend you to submit the ticket on plugin support forum because our theme does not have options for this.

Regards

#192694 Copied

thisisbolo

Participant

May 11, 2018 at 06:42

Hi @Olga Barlow

Thank your for your response. I’ve just pushed the WooCommerce Product Filter to production. Details are in the private content. I’ve shared my research, findings from documentation as well as communications I’ve had with the plugin author.

Please, contact administrator
for this information.

#192725 Copied
Olga Barlow

Support staff

May 11, 2018 at 12:17
Hello,

Issue #1

We have added the temporary solution for your site
```
.content-product > .woocommerce-LoopProduct-link.woocommerce-loop-product__link {display: none;}
.content-product .product-content-image img {opacity: 1;}
```
In next theme updates, we’ll try to fix this compatibility issue.

Issue #2

If shop page widget area is empty then you’ll see default widget. If you want to add the filter there and remove default Categories widget just add the filter widget into Shop sidebar, it does not have WC actions because shop sidebar is not the default option of WC plugin.

Feature with breadcrumbs is interesting and I think useful for users!

At nearest feature, we plan some improvements for the XStore theme for better speed, mobile performance etc. Once we finish with these maybe we’ll try extension development.

Regards

Please, contact administrator
for this information.
#192771 Copied
thisisbolo

Participant

May 11, 2018 at 15:11

@Olga Barlow – thanks for your responses. Can we push the posted links to private content and then delete this response?

#192800 Copied

Olga Barlow

Support staff

May 11, 2018 at 15:17

Done.

Regards

#192803 Copied

thisisbolo

Participant

May 11, 2018 at 15:19

You’re amazing.

#192804 Copied

Olga Barlow

Support staff

May 11, 2018 at 16:37

He-he, thanks. We are glad to hear that our answer was helpful.

Regards

#192822 Copied
Viewing 19 results - 1 through 19 (of 19 total)