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Issue with single product page, Add to cart and product information dissapeard or at the bottom

This topic has 2 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Rose Tyler

  • Avatar: Ferdinand
    Ferdinand
    Participant
    March 10, 2025 at 22:45

    Hi,

    I have an issue with single product page. When I edit, I can clearly see the add to cart and product info is aside the product image. But on the real page the add to cart and product information dissapeard or is at the bottom of the page with a lot of white space.

    Please help…

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    #436820 Copied Theme version: 9.4.8
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 11, 2025 at 10:06

    Hello, Ferdinand,

    Thank you for reaching out to us.

    Could you kindly provide the URL of the page where the issue is occurring, along with temporary WordPress admin access? This will allow us to review your settings and assist you more effectively.
    https://www.8theme.com/documentation/xstore/support/how-to-create-temporary-wp-admin-and-ftp-access-for-the-support-team/

    We appreciate your cooperation and look forward to resolving the issue for you.

    Warm Regards,
    The 8Theme Team

    #436870 Copied
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