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Issue with Stripe - by pf62 - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 7 years, 8 months ago ago by Rose Tyler

  • Avatar: pf62
    pf62
    Participant
    June 12, 2017 at 16:49

    I am using latest version of plugins, woo, WP and IDStore… I use Stripe payment gateway and get the following error – “Please make sure your card details have been entered correctly and that your browser supports JavaScript.”

    When using default theme (Storefront) this stops, so it is a theme issue… Can you please advise.

    Please, contact administrator
    for this information.
    #165551 Copied
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2017 at 13:32

    Hello,

    Please provide wp-admin and FTP access in Private Content so we could check.

    Regards,
    Rose Tyler.

    #165621 Copied
    Avatar: pf62
    pf62
    Participant
    June 14, 2017 at 11:19

    Please see attached private content

    Please, contact administrator
    for this information.
    #165716 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 14, 2017 at 15:27

    Hello,

    Fixed. Please check it now.

    Regards,
    Rose Tyler.

    #165768 Copied
    Avatar: pf62
    pf62
    Participant
    June 20, 2017 at 13:25

    I will check. What was fixed? What files should I copy to live? Will there be an update with this fix?

    #166078 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2017 at 15:28

    Hello,

    We fixed the problem in your files of the checkout folder. You do not need to change or copy anything. It will be fixed also in the new theme update.

    Regards,
    Rose Tyler.

    #166082 Copied
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