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Issue with sub-total price not taking into account the real value

This topic has 4 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

Niddy

Participant

April 27, 2023 at 13:57

Hi

Not sure why but since the last few updates my pricing has gone all awry and wonder if you can help.

It relates to the sub-total. It is not counting the correct values.

I do use WooCommerce Measurement Price Calculator but as said, it was fine before the updates. Additionally, the same happens on a normal product without using this calculation plugin…

Please see private for details and remember not to share anything publicly about the site / products.

Thanks

Please, contact administrator
for this information.

#354734 Copied Theme version: 9.1.2

3 Answers

Rose Tyler

Support staff

April 28, 2023 at 09:13

Hello, Niddy,

Thank you for getting in touch with us.

1/ When the plugin is disabled the sub-total is correct?
2/ Please try to test how it works with the default WooCommerce theme – Storefront activated on your site. The mentioned plugin is not an official one from WooCommerce, so the problem may be caused by the latest WC update.

Kind Regards,
8theme team

#354794 Copied

Niddy

Participant

April 28, 2023 at 09:19

Hi Rose

It actually is an official one – https://woocommerce.com/products/measurement-price-calculator/

However I’ll sort it. No worries.

#354799 Copied

Rose Tyler

Support staff

April 28, 2023 at 09:59

Hello, Niddy,

Thank you for letting us know.
If you require our assistance, please provide answers to the two questions we asked in our previous reply.

Kind Regards,
8theme team

#354809 Copied
Tagged: issue, price, real value, sub-total, themes, woocommerce, wordpress
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