Issue with SVG Logo size not scaling to 100% by default

This topic has 10 replies, 3 voices, and was last updated 5 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Burak Simsek
    Burak Simsek
    Participant
    June 11, 2024 at 14:04

    Dear team,

    After uploading my SVG logo, the theme is making it very tiny and not scaling to 100%. Can you please advise? Thanks in advance.

    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 11, 2024 at 14:32

    Dear Burak Simsek,

    Thank you for reaching out to us with your concern.

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Burak Simsek
    Burak Simsek
    Participant
    June 11, 2024 at 14:39

    sure please see the private content area

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 11, 2024 at 14:42

    Dear Burak Simsek,

    We can’t log in – https://prnt.sc/ZcVciQyUGKG6 Please check.

    Best Regards,
    8Theme’s Team

    Avatar: Burak Simsek
    Burak Simsek
    Participant
    June 11, 2024 at 14:51

    Apologies. Please try this one.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 11, 2024 at 15:07

    Dear Burak Simsek,

    We appreciate your prompt response.

    Here is an example https://prnt.sc/V9qP8kF2J46U

    Best Regards,
    8Theme’s Team

    Avatar: Burak Simsek
    Burak Simsek
    Participant
    June 11, 2024 at 16:15

    Thanks but when im refreshing the page now the attached is happening to the header. Any idea?

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 11, 2024 at 16:36

    Dear Burak Simsek,

    Could you please clear the cache of your browser at your earliest convenience? This will ensure that you are viewing the most recent version of the content.

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

    Avatar: Burak Simsek
    Burak Simsek
    Participant
    June 12, 2024 at 07:37

    thanks a lot this helped!

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 12, 2024 at 07:37

    Dear Burak Simsek,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Issue with SVG Logo size not scaling to 100% by default’' has been successfully resolved, and the topic is now closed for further responses

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