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Issue with theme xstore its keep loading

This topic has 8 replies, 2 voices, and was last updated 1 years, 11 months ago ago by Rose Tyler

  • Avatar: yalla_store
    yalla store
    Participant
    December 13, 2022 at 10:04

    Hello dear

    i keep seeing the loading icon instead of products slider
    i have no extra plugins
    but yet keep seeing this delay

    #341324 Copied Theme version: .8.3.8
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2022 at 10:56

    Hello,

    Could you, please, provide a video of the problem?

    Regards

    #341331 Copied
    Avatar: yalla_store
    yalla store
    Participant
    December 13, 2022 at 11:43

    https://prnt.sc/vYH8inUmdZIM

    #341335 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2022 at 11:54

    Disable Lazy loading or Ajaxify in the settings of the element.

    Regards

    #341336 Copied
    Avatar: yalla_store
    yalla store
    Participant
    December 13, 2022 at 12:10

    still same

    #341338 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2022 at 12:14

    Please provide temporary wp-admin access, so we can take a closer look.

    Regards

    #341339 Copied
    Avatar: yalla_store
    yalla store
    Participant
    December 13, 2022 at 12:17

    here is my login info

    Please contact administrator
    for this information.
    #341341 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2022 at 12:58

    Hello,

    I’ve checked your Home page and do bot see the mentioned loading for products element. Please clear cache of your browser and check one more time.

    Regards

    #341343 Copied

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