This topic has 8 replies, 2 voices, and was last updated 7 years, 1 months ago ago by Rose Tyler
Hi guys,
Thank you for the great support I had until here. I have still some little issues.
First, with the woocommerce translation. I can’t find the place to translate them.
Here a screenshot : http://prntscr.com/gr78vp
The other thing is relative to the mobile version : I don’t know how to solve this strange white space that appear, only in the mobile version.
Here a screenshot : http://prntscr.com/gr79l5
Thank you very much for your help,
regards,
Anne-Solange
1. Thank you very much. I made the translation now. But nothing happens on the shop.
2. I do not see any difference.
Regards,
Anne-Solange
1. Could you please provide FTP access in Private Content?
2. Please clear cache before checking.
Regards
Yes I cleared the cache, but it’s still the same.
We have a new issue, very weird : when someone go to one page to another, some products seem to be added randomly to the cart. I have a video to explain better, here is the link : https://www.dropbox.com/s/lri3il8th3n80r0/IMG_6861.mov?dl=0
It seems to appear when two people are on the same network, making tests at the same time on two different devices.
Regards,
Hello,
Sorry for the delay.
Is your translations issue solved? http://prntscr.com/gs7iih
We have a new issue, very weird : when someone go to one page to another, some products seem to be added randomly to the cart. I have a video to explain better, here is the link : https://www.dropbox.com/s/lri3il8th3n80r0/IMG_6861.mov?dl=0
– I do not see the problem. But if you log in on different devices via the same account, you may see the same situation even with a default theme.
Regards
Hello,
Thank you very much. You were right : the problem was the use of the same account with different users. So everything seems to be OK this time.
Except one : the “Ajax added to cart”
If we activate the “ajax add to act”, some strange error appear : I obtain this message when I clic on “buy this product” “The field “prénoms des mariés” must be filled”, even if the field is actually filled. This error occurs only with the ajax add to cart.
Thank you for your help,
Anne-Solange
Very likely the problem relates to compatibility our theme with some 3-rd party plugin that you use on site.
Sorry, but we don’t guarantee full compatibility of 3rd-party plugins with the theme.
Regards
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