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Issue with unavailable variations still showing up in attribute dropdown

This topic has 5 replies, 3 voices, and was last updated 6 years, 8 months ago ago by Olga Barlow

  • Avatar: thisisbolo
    thisisbolo
    Participant
    February 25, 2018 at 08:47

    I noticed that unavailable variations are showing up in product dropdowns. Is this a bug in the theme? I never encountered this error with previous theme.

    Please, contact administrator
    for this information.
    #186222 Copied
    4 Answers
    Avatar: thisisbolo
    thisisbolo
    Participant
    February 25, 2018 at 09:00

    Can we move url in original post to private content. I cannot edit the post. Thanks.

    #186223 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 11:37

    Hello,

    Please check the situation with default WC theme – Storefront. If unavailable variations are showing up only with our theme activated on your site, please provide temporary wp-admin and FTP access in Private Content.

    Regards

    #186304 Copied
    Avatar: thisisbolo
    thisisbolo
    Participant
    February 26, 2018 at 17:47

    Thanks for your response Rose. Can you take a look here and check the variation drop downs. Shouldn’t the attributes be dependant on one another? Take a look at another variable product.

    Please, contact administrator
    for this information.
    #186393 Copied Theme version: latest WooCommerce version: latest
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 26, 2018 at 17:57

    Hello,

    No, they can’t add product to cart if they do not select all the necessary attributes http://prntscr.com/ik0zkp

    Regards

    #186395 Copied
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