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Issues after update - by Marο - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 3 years, 6 months ago ago by Olga Barlow

Marο

Participant

June 15, 2021 at 12:04

Hi,
After updated the theme and the xstore core plugin the following problems occurred.
1. In the menu the homepage always appears as active while another page is active (image 1).
2. In the same image you can see that the color of Fax icon is different from the color of the other icons. I have tried to change but it is impossible. I use Elementor as page builder (also it is updated to latest version).
The following issue I’m not sure that happened after the update.
3. The eshop is bilingual (greek-english). In greek header i can setup the Categories tab in menu but i can’t in english header (menu-el.jpg, menu-en.jpg).

Thanks in advanced.

Please, contact administrator
for this information.

#290963 Copied Theme version: 7.2.11 WooCommerce version: 5.4.1

3 Answers

Olga Barlow

Support staff

June 15, 2021 at 15:49

Hello,

Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.

Regards

#291005 Copied

Marο

Participant

June 15, 2021 at 17:10

Hello,

Thanks for the quick response.

Regards

Please contact administrator
for this information.

#291020 Copied

Olga Barlow

Support staff

June 16, 2021 at 16:26

Hello,

1) One-page menu for the Mobile menu option was enabled and it caused an error for both desktop and mobile versions. Don’t enable this option if your menu is not the One page menu.
Check your menu now.
2) Fax icon is ok for me https://prnt.sc/15lszst
3) I don’t see problem with the Categories tab for the EN version of the mobile menu https://gyazo.com/5b2a1abe4e47450883902a630a2ea935 Test it using real device or if you are not logged in because adminbar overlap the tabs.

Regards

#291113 Copied
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