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Issues after x-store core update – some content not shown or shown faulty.

This topic has 7 replies, 2 voices, and was last updated 2 years, 9 months ago ago by Sebastian

Sebastian

Participant

December 20, 2021 at 04:46

Hi after an update my website is being shown faulty. I first updated core and after the theme. Now the cart is not being shown (a square for placeholder) and the burger menu on the mobile version is neither shown.

How can I solve this issue?

#312529 Copied Theme version: 8.0.11

6 Answers

Olga Barlow

Support staff

December 20, 2021 at 18:08

Hello,

Go to Elementor > Settings > Experiments > Inline Font Icons > Activate. Check the icons after that.

Regards

#312601 Copied

Sebastian

Participant

December 21, 2021 at 14:59

Hi Olga,

unfortunately this didn’t work. Do you have another solution?

Kind regards,
Sebastian

#312688 Copied

Olga Barlow

Support staff

December 21, 2021 at 18:48

Hello,

Provide us with WP Dashboard and FTP access. Do you use Elementor free or Pro version? Did you try to contact Elementor plugin support about issues with the icons for their elements if you use Pro version?

Regards

#312725 Copied

Sebastian

Participant

January 19, 2022 at 15:14

Hi, I’m using the Elementor Pro Version. Their support did an in-depts technical analysis and they said the issue is coming from the theme, which totally makes sense to me, hence the issue has come after an x-store core update. I will give you the Website access data. But ATM I dont have the FTP access.

Regards,
Sebastian

Please contact administrator
for this information.

#314743 Copied

Olga Barlow

Support staff

January 19, 2022 at 16:18

Hello,

We found the reason of the issue. Please, provide us with FTP access to allow us to improve theme code and fix the problem.

Regards

#314754 Copied

Sebastian

Participant

February 10, 2022 at 12:47

Hey Olga, this was solved with the most recent update! Great. Thank you so much!

#316764 Copied
Tagged: core, issues, themes, update, woocommerce, wordpress, x-store
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Issues after x-store core update – some content not shown or shown faulty.

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