Issues after x store theme´s update - by pablogri

This topic has 24 replies, 4 voices, and was last updated 6 years, 2 months ago ago by Olga Barlow

  • Avatar: pablogri
    pablogri
    Participant
    September 4, 2018 at 22:00

    Hi,

    I have a few issues after xsotre theme update.

    In safari(mac)
    – The header is broken by item ¨sign in¨.
    – The social´s network icons disappear.
    – Search icon dissapear.
    – Menu ¨ALL DEPARTMENTS¨ without separators
    -Shop Section: The featured images of the products are not shown

    In Chrome
    – Menu: Issue with hover.
    – Menu ¨ALL DEPARTMENTS¨ don´t recognize font
    – Menu ¨ALL DEPARTMENTS¨ without separators
    – Shop Section: Title out of margins, menu without separators

    Thanks and best regards

    Please, contact administrator
    for this information.
    23 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 5, 2018 at 08:24

    Hello,

    Thanks for the topic.

    1. Theme Options > Header > Header layout > http://prntscr.com/kqrisj
    2. Is the problem solved http://prntscr.com/kqriyz ?
    3. Please clear cache and check one more time.
    4. Theme Options > Menu > Menu options > Smart menu > Off.
    If this doesn’t help, provide a screenshot of the problem.
    You can use such screenshot maker as Lightshot https://prnt.sc/ and provide links to screenshots.

    1. Theme Options > Typography > Menu > Menu 1 level (hover).
    2-4. Please describe these problems in more details with screenshots.
    Thanks in advance.

    Regards

    Avatar: pablogri
    pablogri
    Participant
    September 5, 2018 at 21:16

    Hello, thanks for your reply

    I have still problems with hover in main menu. I made change in theme edit but i don´t see any difference. https://prnt.sc/kr1mek

    On Mega Menu, i can´t see line separators like demo theme. https://prnt.sc/kr1mm1

    On ¨Tienda¨ section(shop) the title categories is out of line and productos menu don´t have lineas separator. https://prnt.sc/kr1mrx

    Regards
    Pablo

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 6, 2018 at 08:34

    Hello,

    1. If you want to change the color of menu items on hover, please do it here – http://prntscr.com/kr6kt4 > http://prntscr.com/kr6kvm
    2. Here is our new demo https://xstore.8theme.com/demos/electronics/
    You will be able to add the border via Theme Options > Menu > Menu styling > Secondary menu links > http://prntscr.com/kr6q85 In current theme version we have a bug with this option, unfortunately.
    As a temporary solution, add this code in Theme Options > Custom css:

    .secondary-menu-wrapper .menu > li > a {
        border-bottom: 1px solid #e6e6e6;
    }
    

    3. Please add this code in Custom css:

    .sidebar-widget.widget_product_categories .widget-title {
        text-align:  center;
        padding-top: 20px;
        background-color: #de6f24;
        color:  white;
    }
    .widget_product_categories.sidebar-widget ul li {
        border-bottom: 1px solid #e6e6e6;
        padding: 0px 0px 5px 0px;
    }

    Regards

    Avatar: pablogri
    pablogri
    Participant
    September 6, 2018 at 15:27

    Hi, I’m sorry, but I add the code in custom.css, but I don´t see any changes. Can you help me?

    By the way, could you see this problem? In the “Store” section (store), the title categories are offline and the product menu has no separator lines. https://prnt.sc/kr1mrx

    Regards,
    Pablo

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 6, 2018 at 15:35

    Hello,

    Please, clear cache and check now.

    Regards

    Avatar: pablogri
    pablogri
    Participant
    September 6, 2018 at 16:41

    Hi, I´m sorry, i don´t see any change. Can you make the changes again? I will close my wordpress session now.

    Regards,
    Pablo

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2018 at 06:45

    Hello,

    Please check one more time http://prntscr.com/krklji > http://prntscr.com/krklnn + https://prnt.sc/krkll0

    Regards

    Avatar: pablogri
    pablogri
    Participant
    September 20, 2018 at 15:00

    Hi, I can not update the theme with the latest version. Can you help me? By the way, in the last woocommerce update, the language has changed, I need it in Spanish, how do I change it back to Spanish?

    Thanks and best regards,
    Pablo

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2018 at 15:11

    Hello,

    Have you tried to update theme and Core plugin via FTP?
    Site Language you can set in Settings > General.
    If you need help with the update, provide us with FTP access and confirm that you created backup.

    Regards

    Avatar: pablogri
    pablogri
    Participant
    September 20, 2018 at 15:34

    Hi, I already made a backup. Can you tell me how can i update theme?
    By the way, how can i change woocommerce languaje again? I need in spanish

    Thanks!

    Please, contact administrator
    for this information.
    Avatar: pablogri
    pablogri
    Participant
    September 20, 2018 at 15:41

    I’m sorry i forgot ask you about an issue in shop section (Tienda). I need they look like this image(demo)
    https://prnt.sc/kwon3e

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2018 at 15:43

    Hello,

    Please read in our documentation how to update theme via FTP https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ (auto-update is not available for now).
    Please read this article https://docs.woocommerce.com/document/woocommerce-localization/ WC takes language from General settings. Also, please see screenshot – http://prntscr.com/kwop53

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2018 at 15:45

    Your screenshot from the old demo, please see the new one – https://xstore.8theme.com/demos/electronics/shop/

    Regards

    Avatar: pablogri
    pablogri
    Participant
    September 20, 2018 at 18:57

    Hi, I’m still have problems with some sections, i can´t change language. I send you screenshots
    http://prntscr.com/kwr1a9
    http://prntscr.com/kwr1op
    http://prntscr.com/kwr22b
    http://prntscr.com/kwr2ba
    http://prntscr.com/kwr2pg
    http://prntscr.com/kwr2wg

    Regards,
    Pablo

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 21, 2018 at 14:05

    Hello,

    Likely you need to synchronize translation (WC and theme). Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization, you’ll be able to translate new strings or strings that were changed.
    http://prntscr.com/kx208zhttp://prntscr.com/kx20o7
    http://prntscr.com/kx214e – change this code http://prntscr.com/kx21a1 to

    .product-content .compare {
        text-transform: capitalize;
        font-weight: 400;
        font-size: 14px;
        margin-top: 10px;
    }

    https://prnt.sc/kwr2ba – please describe what exactly needs to be changed there
    https://prnt.sc/kwr2pg – cahnge this code http://prntscr.com/kx22ws to

    .header-wrapper.header-advanced .secondary-title {
        line-height: 2;
    }

    Regards

    Avatar: pablogri
    pablogri
    Participant
    September 21, 2018 at 18:46

    Hi, I made changes on loco translate and still have text in other languaje, i realize that changes don’t take effect. Can you help me?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 24, 2018 at 07:52

    Hello,

    Is the problem solved? https://prnt.sc/kxy16c
    Translation for “Remove” we will fix it in next theme update. As a temporary solution, you can change “Remove” text in wp-content/themes/xstore/woocommerce/cart/cart.php http://prntscr.com/kpxwwr
    Feel free to ask if you have any other questions.

    Regards

    Avatar: pablogri
    pablogri
    Participant
    September 25, 2018 at 19:41

    Hi, I was able to translate almost the entire site, but I can not find where to translate ¨Free standart shipping on orders over $50″ https://prnt.sc/kyn8vv

    Regards,
    Pablo

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 26, 2018 at 07:09

    Hello,

    Theme Options > Header > Header layout > Mini cart banner content http://prntscr.com/kyswka

    Regards

    Avatar: pablogri
    pablogri
    Participant
    September 27, 2018 at 19:29

    Hi,

    How can I make the image below the link be a link also in the mega menu?
    https://prnt.sc/kzicge

    Thanks and best regards,
    Pablo

    Avatar: luxeweddingshop
    luxeweddingshop
    Participant
    September 27, 2018 at 19:38

    Im also having issues.
    My site wont event load now I made the updates. Please check asap

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 27, 2018 at 21:14

    Hello, @luxeweddingshop

    Check the site. But use the individual topic to solve such problems.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 27, 2018 at 21:17

    Hello, @pablogri

    Use Static Block to compose the mega menu layout https://youtu.be/f07MBdnFPfk and just use Single image element there http://prntscr.com/kzjmr4 with the link.

    Regards

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