Return to previous page

Issues installing Child theme and doing updates on xstore theme from wordpress

This topic has 4 replies, 2 voices, and was last updated 4 months, 4 weeks ago ago by Tony Rodriguez

riddlezitindustries

Participant

June 11, 2024 at 01:36

I have installed the theme and updated the server settings for php then tried installing a demo theme and it continuously fails
could you please assist

this is the second time I am having the issue could you please assist in what is the fix for my future reference

I am trying to install this theme:
https://xstore.8theme.com/demos/organic/
and this coming soon page:
https://xstore.8theme.com/demos/coming-soon-white/

both with WP bakery

and name the child theme: Spores n More

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#399147 Copied Theme version: 9.3.11

3 Answers

Tony Rodriguez

Support staff

June 11, 2024 at 06:30

Hello, @riddlezitindustries,

Thank you for contacting us and for using XStore.

We are pleased to inform you of the recent updates made to your website:

1. The XStore core plugin has been successfully installed as the initial step.

2. We have installed the child theme and imported the Organic demo onto your site. Please clear your browser cache to view the updates.

3. The “Coming Soon” page has been successfully imported and is now live on your site.

For your reference, images related to these updates have been uploaded to the private content area.

We trust these enhancements will meet your expectations. Should you have any questions or require further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#399166 Copied

riddlezitindustries

Participant

June 11, 2024 at 10:49

Thank you works perfectly
but one more question
what was the process of getting it to work so I donot have to request it on the platform all the time

#399219 Copied

Tony Rodriguez

Support staff

June 11, 2024 at 11:24

Hello, @riddlezitindustries,

We are pleased to inform you that we have successfully installed the XStore Core Plugin and imported the demo content on your site.

For your convenience, we recommend reviewing our theme documentation to optimize your use of the new features. You can access the documentation at the following links:

– Plugin Updates: (https://www.8theme.com/documentation/xstore/plugins/plugins-update/)
– Demo Content: (https://www.8theme.com/documentation/xstore/theme-installation/demo-content/)

We hope you find this information useful. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#399223 Copied
Tagged: child theme installation in woocommerce, troubleshooting xstore theme updates, woocommerce child theme installation problems, wordpress xstore theme installation errors, wordpress xstore theme update issues
Viewing 4 results - 1 through 4 (of 4 total)