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Issues website with character strange – �6��+���b��,�

This topic has 4 replies, 3 voices, and was last updated 7 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Fabricehty
    Fabricehty
    Participant
    April 2, 2024 at 16:17

    hello can you help me
    because after installation
    i got this

    ��V�r�6��+���b��,��Gd���3=���4�\AbI�E��-Er�8m==H’��o�.�v�W��n�uR~�� ���s�;n�”}������_�����Gvg��{Y)L�6ڣ�=��\�h�K��d/q��’���+�e�, ���+�j��XU/+�:Õ¨TR¶[��L��EF���0����’=R”�r�Q��i��

    Files is visible for topic creator and
    support staff only.
    #389710 Copied Theme version: 9.3.3
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 3, 2024 at 07:20

    Hello, @Fabricehty,

    Thank you so much for purchasing our theme and contacting our support center.

    We kindly request that you temporarily deactivate the following plugins on your website:

    – Loginizer
    – SpeedyCache Pro
    – SpeedyCache

    Once these plugins have been disabled, please re-evaluate your site to determine if the issue you are experiencing persists.

    Should the problem continue, we would appreciate it if you could provide us with access to your site’s wp-admin area. For security purposes, please submit these credentials through a private content area.

    This will enable us to examine your settings in greater detail and offer the necessary assistance to resolve the issue.

    We kindly recommend that you take a complete backup of your site before proceeding.

    We thank you for your cooperation and look forward to your prompt response.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    #389763 Copied
    Avatar: Fabricehty
    Fabricehty
    Participant
    April 6, 2024 at 07:16

    Thanks you very much , that was the plugin

    #390327 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    April 6, 2024 at 07:17

    Dear Fabricehty,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #390328 Copied

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