Issues with Boston Stripe Integration and Shop Filter Activation

This topic has 2 replies, 2 voices, and was last updated 9 months, 1 weeks ago ago by Rose Tyler

  • Avatar: TronShop
    TronShop
    Participant
    March 16, 2024 at 20:19

    Dear 8theme Support Team,

    We are pleased to reach out to you once again and always appreciate your timely support. We would like to address two specific points with which we are currently experiencing difficulties in our template:

    We have encountered an issue with the Boston Stripe integration in the express checkout button that typically appears on the individual product page, just below the “Add to Cart” button. It seems to have disappeared, and we would like to understand if this could be a template-related problem.
    We need to activate the shop filter so that our users can sort and filter products according to various criteria, such as price, price order, discount, etc.
    We greatly appreciate your attention to these matters, and any guidance or assistance you can provide on this would be greatly appreciated in enhancing our users’ experience.

    Thank you in advance for your attention and prompt response.

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    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2024 at 08:10

    Hello,

    Thank you for reaching out to us with your concerns. We are always here to assist you and ensure that your experience with our template is smooth and efficient.

    1/ You can check how it works with the default Woocommerce theme, like Storefront, under WP-dashboard > Appearance > Themes.
    Let us know the results.

    2/ Theme Options > WooCommerce > Shop > Shop page layout > enable sidebar. Dashboard > Appearance > Widgets > Edit content of Shop sidebar.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

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