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Issues with elementor builder i responsive mobile version

This topic has 2 replies, 2 voices, and was last updated 1 hours, 17 minutes ago ago by Rose Tyler

DonDigital

Participant

November 20, 2024 at 14:57

Hello we have facing issues all the time when we are making changes in our website pothitos.com. When we are trying to do changes in mobile version always is very slow the screen is creating huge gaps and we cannot work

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#424390 Copied Theme version: 9.4.5

1 Answer

Rose Tyler

Support staff

November 20, 2024 at 15:23

Hello,

We hope this message finds you well.

Please refer to the following link: https://prnt.sc/qP2Teko6HS5N . We kindly request that you contact your hosting provider to address the issue highlighted there.

Once the issue has been resolved, kindly test the editor to ensure it is functioning correctly. Should you require any further assistance after that, please feel free to provide us with FTP access (FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process) , and we will be happy to assist you further.

Best regards,
8Theme Team

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