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Issues with Fake Sale Popup - by Wajeeha Y.

This topic has 4 replies, 2 voices, and was last updated 3 years, 9 months ago ago by Rose Tyler

Wajeeha Y.

Participant

January 26, 2021 at 18:21

So, I only have one product on my website for which I want the fake sale booster to appear again and again. But every 2nd iteration of the fake sale popup comes up empty.

https://prntscr.com/xo3lqw

I do not have more than 1 products. I want it to work only for 1 product. How can I correct this?

Also, when the sale popup does appear, it does not show the full name of the product. I want it to show the full name. How can I do that? https://prntscr.com/xo3nxp

Please, contact administrator
for this information.

#270345 Copied Theme version: 7.4

3 Answers

Rose Tyler

Support staff

January 27, 2021 at 11:39

Hello,

Please provide temporary FTP access – FTP host, FTP username, FTP password, FTP. If you don’t know what the FTP is then you need to contact your hosting provider. Hosting support knows.

Regards

#270509 Copied

Wajeeha Y.

Participant

January 28, 2021 at 08:45

Took me some time to figure it out. Here you go.

Please contact administrator
for this information.

#270752 Copied

Rose Tyler

Support staff

January 28, 2021 at 10:00

Update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/ Clear all cache after the update.

Regards

#270774 Copied
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