Issues with the cart page – Sometimes it doesn’t add the product

This topic has 1 reply, 1 voice, and was last updated 2 hours, 42 minutes ago ago by Luis

  • Avatar: Luis
    Luis
    Participant
    October 7, 2024 at 12:40

    First of all, thank you for the spectacular theme you created.

    I already purchased your theme back in January 2023 and never had any problems with it, however, since August I have experienced some problems with the shopping cart. I’m using the Advanced Product Fields Pro for WooCommerce plugin because our products have more than one option to choose from. Every time a customer tries to buy a product from the store and puts it in the cart, most of the time only the name of the product is left and the correct product option and its price do not appear. I found that the problem occurs more frequently in some browsers than others. This type of situation never happened before. I contacted plugin support and I was told that the problem came from the theme’s custom cart. I would like your help so that this type of situation does not happen again in future updates.

    Thank you!

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