Issues with the cart page – Sometimes it doesn’t add the product

Hi @Luis,

Thank you for reaching out to us.

Please provide temporary wp-admin and FTP access. We will check what can be done to help you.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Dear Luis,

We hope this message finds you well. We would like to inform you that we have successfully excluded the cart and checkout pages from the caching function of the W3 Total Cache plugin. You can view the updated settings here: https://prnt.sc/__Ijy3Hru0-2.

With these changes, everything should now be functioning normally.

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

Dear Luis,

We hope this message finds you well. Could you please temporarily disable the W3 Total Cache and monitor the issue subsequently?

Thank you for your cooperation.

Best regards,
8Theme’s Team

Dear Luis,

We hope this message finds you well. We’re writing to inform you that we have temporarily disabled the Ajax Add To Cart feature on your website. Following this adjustment, we are pleased to report that the site is now functioning correctly.

Additionally, during our routine monitoring, we encountered a PHP Fatal error in the debug.log file, which appears to be associated with the Advanced Product Fields Pro for WooCommerce plugin. Below is the error log for your reference:

[10-Oct-2024 06:04:21 UTC] PHP Fatal error:  Uncaught Error: Call to a member function get_price() on bool in /home/specialistcorner/public_html/wp-content/plugins/advanced-product-fields-for-woocommerce-pro/includes/classes/class-cart.php:12
Stack trace:
#0 /home/specialistcorner/public_html/wp-content/plugins/advanced-product-fields-for-woocommerce-pro/includes/classes/class-cart.php(30): SW_WAPF_PRO\Includes\Classes\Cart::get_cart_item_base_price()
#1 /home/specialistcorner/public_html/wp-content/plugins/advanced-product-fields-for-woocommerce-pro/includes/controllers/class-product-controller.php(508): SW_WAPF_PRO\Includes\Classes\Cart::calculate_cart_item_prices()
#2 /home/specialistcorner/public_html/wp-includes/class-wp-hook.php(324): SW_WAPF_PRO\Includes\Controllers\Product_Controller->add_prices_to_cart_item()
#3 /home/specialistcorner/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#4 /home/specialistcorner/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
#5 /home/specialistcorner/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php(1407): do_action()
#6 /home/specialistcorner/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-button/src/Endpoint/SimulateCartEndpoint.php(87): WC_Cart->calculate_totals()
#7 /home/specialistcorner/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-button/src/Endpoint/AbstractCartEndpoint.php(73): WooCommerce\PayPalCommerce\Button\Endpoint\SimulateCartEndpoint->handle_data()
#8 /home/specialistcorner/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-button/src/ButtonModule.php(140): WooCommerce\PayPalCommerce\Button\Endpoint\AbstractCartEndpoint->handle_request()
#9 /home/specialistcorner/public_html/wp-includes/class-wp-hook.php(324): WooCommerce\PayPalCommerce\Button\ButtonModule::WooCommerce\PayPalCommerce\Button\{closure}()
#10 /home/specialistcorner/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#11 /home/specialistcorner/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
#12 /home/specialistcorner/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(96): do_action()
#13 /home/specialistcorner/public_html/wp-includes/class-wp-hook.php(324): WC_AJAX::do_wc_ajax()
#14 /home/specialistcorner/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#15 /home/specialistcorner/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
#16 /home/specialistcorner/public_html/wp-includes/template-loader.php(13): do_action()
#17 /home/specialistcorner/public_html/wp-blog-header.php(19): require_once('/home/specialis...')
#18 /home/specialistcorner/public_html/index.php(17): require('/home/specialis...')
#19 {main}
  thrown in /home/specialistcorner/public_html/wp-content/plugins/advanced-product-fields-for-woocommerce-pro/includes/classes/class-cart.php on line 12

We recommend reaching out to the plugin’s author to address this issue promptly, ensuring continued smooth operation of your site.

Should you require further assistance or have any questions, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Dear Luis,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team