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Issues with the product categories at home page (Wedding theme)

This topic has 11 replies, 5 voices, and was last updated 3 years, 10 months ago ago by Muhammad Zaki

cadu

Participant

December 10, 2019 at 17:54

Hello, I’m configuring the wedding theme for a client but I’m having an issue with the categories on the home page as you can see here http://tianellejoias.2km.com.br/

The categories are not on top of the header image.

I’ve tried to import the wedding demo again on a local development version but there is some issue on importing the products. Then I’ve tried to import again only the products and I’ve manage but the issue is still the same.

The product categories are showing behind the slider like on the link above.

One thing that I observed is that the id of categories configured in the 8THEME Product Categories element are not matching the id of the categories imported (I deleted the db and imported again, same issue).

Could you please take a look?

So far, I’ve only imported the files from the demo and changed some images.

Best regards

#226548 Copied Theme version: 6.2.4 WooCommerce version: 3.8.1

10 Answers

Olga Barlow

Support staff

December 10, 2019 at 18:24

Hello,

Could you, please, provide us with temporary Dashboard access to your site to check and help you?

Regards

#226549 Copied

cadu

Participant

December 10, 2019 at 18:56

Hello Olga.

I’ve sent the details in the private area.

Thanks

Please contact administrator
for this information.

#226556 Copied

Olga Barlow

Support staff

December 10, 2019 at 19:29

Hello,

Check now.

Regards

#226561 Copied

cadu

Participant

December 10, 2019 at 19:56

Thanks, now it’s working!

I’ll have to transfer this to the production environment later.
What steps did you take?

Best regards

#226562 Copied

Olga Barlow

Support staff

December 11, 2019 at 09:59

Hello,

We have added the custom class for the row with the categories and the custom CSS with z-index for this row to page custom CSS.

Regards

#226573 Copied

JennieLyne

Participant

February 18, 2021 at 19:24

I’m having the same issue. How did you fix this?
I cleared my caches. I tried to importing from the demo page. Uninstall reinstall. Started with fresh install of wordpress. Still having the issue.

Please contact administrator
for this information.

#275128 Copied

Muhammad Zaki

Support staff

February 18, 2021 at 19:41

Hello!!

I am afraid to say that I do not see such an issue with the category boxes, please see: https://share.getcloudapp.com/X6u9bDKD

Can you please clear out your caches?

Thank you!

#275133 Copied

JennieLyne

Participant

February 18, 2021 at 20:01

Yes, I see the categories are showing properly now. I have cleared the caches several times. The only thing I am seeing right now is that they have a hover effect where you can see the slider behind them. And the text is on the image instead of under it. Is this a setting?

#275138 Copied

Rose Tyler

Support staff

February 18, 2021 at 20:31

Hello,

Please check this screenshot – https://prnt.sc/1004jr9

Regards

#275141 Copied

Muhammad Zaki

Support staff

February 18, 2021 at 20:50

Hello!

Please check now, I have changed the style for the product categories from the design tab of the element. I have set the design to classic to disable the hover and change the text position.

Thank you!

#275147 Copied
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