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Issues with theme and WPEngine - by amortenson

This topic has 4 replies, 3 voices, and was last updated 10 years, 2 months ago ago by Eva Kemp

  • Avatar: amortenson
    amortenson
    Participant
    October 13, 2014 at 18:28

    Hi,

    I’m having issues with the theme and WPEngine. There’s a popup that wont go away when dismissed saying: “Copying to staging will overwrite any changes made recently to your staging site. Are you sure you want to do this?”

    Do you have a fix for this?
    Are there any known issues with WPEngine?

    WPEngine support mentioned this, when asked about it:
    “the CSS files that aren’t working, are in the WPEngine Common plugin, once the theme is enabled. This means that somewhere in the mix, most likely in the core files, the theme is updating something that is breaking the CSS of the plugin.”

    Thanks!

    #19528 Copied
    3 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 13, 2014 at 19:24

    Hello,

    Sorry, but we don’t provide support for some third-party plugins.

    Regards,
    Robert Hall.

    #19534 Copied
    Avatar: amortenson
    amortenson
    Participant
    October 14, 2014 at 22:15

    -We have installed your theme and it is hosted on WPEngine.com.
    -Have you had any known issues with this hosting company with any of your themes?

    #19772 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    October 16, 2014 at 11:14

    Hello,

    We haven’t had such issues before with our themes.
    Please clarify with more details. Is that notification shown when you try to make some changes in the theme?
    Could you please show a screenshot and provide us with wp-admin panel credentials?

    Thank you.
    Regards,
    Eva Kemp.

    #20092 Copied
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