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It does not allow me to edit the pages with Elementor it gives me an error

This topic has 4 replies, 3 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

mktnegocios

Participant

January 27, 2023 at 23:37

It does not allow me to edit the pages with Elementor it gives me an error

Please, contact administrator
for this information.

#345272 Copied Theme version: 9.0.2 WooCommerce version: 7.3.0

3 Answers

Tony Rodriguez

Support staff

January 28, 2023 at 07:35

Hello @mktnegocios,

We can see that you are using multiple third-party plugins on your site, which may be causing the issue. We suggest that you increase the “Max execution time” and “Max input vars” on your site from your hosting provider, as shown in the screenshot provided (https://postimg.cc/ygS7M87r). After doing so, please try to edit the page with Elementor Page Builder again.

If the issue persists, please try disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/), clear the cache of the browser, and check again. It is possible that one of the additional plugins is the cause of the problem.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site customizations. We will then be able to further investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

Best Regards,
8Theme’s Team

#345289 Copied

mktnegocios

Participant

January 28, 2023 at 14:47

I have deactivated plugins, I have increased the mentioned limit to the maximum that my hosting gives, well above the limit required by the theme and the error to open ELEMENTOR persists.

#345302 Copied

Rose Tyler

Support staff

January 29, 2023 at 10:59

Hello, Mktnegocios

Please do our recommendations from this topic first – https://www.8theme.com/topic/the-website-tells-me-ajax-error-when-loading-the-main-page/#post-345325 , then check if pages can be edited.

Also, read this article – https://elementor.com/help/cant-edit-with-elementor/

Kind Regards,
8theme team

#345327 Copied
Tagged: editing, elementor, error, pages, themes, woocommerce, wordpress
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