Return to previous page

It is my first time using XStore and the website speed is extremely slow.

This topic has 8 replies, 3 voices, and was last updated 1 years ago ago by Rose Tyler

MJ

Participant

November 11, 2023 at 08:25

Slow.

Please, contact administrator
for this information.

#373424 Copied Theme version: 9.2.3 WooCommerce version: 6.4.1

7 Answers

Tony Rodriguez

Support staff

November 11, 2023 at 09:02

Hello, @MJ,

Thank you for contacting us and for using XStore.

We are writing to address the issue you have been experiencing with your website’s slow loading speed. After conducting a speed test on your website via GTmetrix, we have found that the performance is suboptimal. You may review the results at the following link: https://gtmetrix.com/reports/kmall09.co.nz/sRABbYVd/

We recommend that you review the suggestions provided by GTMetrix in the Top Issues list, accessible here: https://imgur.com/bYFCFDX

About your results on gtmetrix results:

– Eliminate render-blocking resources – you may try solutions described here https://onlinemediamasters.com/eliminate-render-blocking-resources-wordpress/

– Reduce initial server response time – contact your hosting provider, because it is server-side;

– Avoid an excessive DOM size – read these posts about DOM https://docs.wp-rocket.me/article/1412-avoid-an-excessive-dom-size
https://isotropic.co/avoid-an-excessive-dom-size-on-your-wordpress-website/ Edit your page and Product elements and enable Ajaxify for the Product elements https://prnt.sc/HzYeSqzHBWKo . It should reduce the DOM structure. Also, you may try to reduce the DOM results on the page by reducing the number of sections of the page/elements in the footer or header;

– Avoid enormous network payloads – https://gtmetrix.com/avoid-enormous-network-payloads.html ;

– Avoid long main-thread tasks – https://gtmetrix.com/avoid-long-main-thread-tasks.html

– Use a Content Delivery Network (CDN), it can give an equally fast web experience to your users across the globe. We use CDN on our demos;
For further guidance on how to improve your website’s speed, we invite you to review our theme documentation. The following links provide detailed information on this topic:

1. https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
2. https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/
3. https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

For a comprehensive understanding of the specific issues that may be affecting your website’s speed, we suggest conducting a website speed test with GTMetrix. This tool can provide you with actionable recommendations to further enhance your website’s performance.

We trust that you will find this information useful in improving your website’s performance.

Best Regards,
8Theme’s Team.

#373427 Copied

MJ

Participant

November 14, 2023 at 01:18

Hello Team,

Thank you for your response.

I recently bought WP Rocket to enhance my website’s speed (thank you for your tip), and it appears to be effective. However, I’m still encountering numerous “Eliminate render-blocking resources” issues.

When I utilise the “remove unused CSS” option in the WP Rocket settings, many of the render-blocking resources seem to be resolved. However, this causes a disruption in my website’s product layout on the homepage, making it appear as if it has switched to the default theme’s product display settings.

Do you have any recommendations?

#373663 Copied

Tony Rodriguez

Support staff

November 14, 2023 at 08:01

Hello, @MJ,

We use WP Rocket on our demos, so XStore is compatible with it, but it doesn’t mean that all options of the plugin can be enabled at once, because conflicts are possible depending of settings in Theme Options > Speed Optimization and plugins (and their options) that you are using on the site.
Here are examples of settings from one of our demos –
https://gyazo.com/e95ac59fe4d0b6b5e8bcf67a1cb6881d
https://gyazo.com/da84163cee8d36623081657bfd01f482 https://gyazo.com/268498dd61e0a6205006b7c315488caa
https://gyazo.com/9eb09280e91c6c57bd9d623997434657
https://gyazo.com/28482f528a2b36d6ad1d309cb3ad6d13

So try to disable the CSS-related option in Speed Optimization under the Theme Options and check back again.

Best Regards,
The 8Theme Team

#373676 Copied

MJ

Participant

November 15, 2023 at 01:06

Hi Team.
Thanks for your response.

I followed your domos to configure the XStore.
There is no such ‘CSS combine’ option in the latest WP Rocket plugin.
I used optimize CSS delivery to remove any unused CSS.
This option makes my site a bit faster.
But all products sections on Home Page are converted to default styles.

Please see below examples:
Before optimize CSS delivery:
https://gyazo.com/1a4130a0fc6d08cbe522700b476e650c

After optimize CSS delivery:
https://gyazo.com/f95daf96f2464c7a30e77d2be19a3509

I think I need to find any css files (related to the products layout) and add this to exclude for being optimized?

Do you have any recommendations?

Thank you.

#373788 Copied

Rose Tyler

Support staff

November 15, 2023 at 09:53

Hello, @MJ,

Thank you for your response and for screenshots.

Please provide temporary wp-admin access, so we can take a closer look at your settings.

Also, check reply in this topic – https://www.8theme.com/topic/suggest-me-for-speed-optimization-issue/#post-350549

Best Regards,
The 8Theme Team

#373810 Copied

MJ

Participant

November 15, 2023 at 12:15

Hi Team,

Please take a look at the private content area for admin credentials.

Please contact administrator
for this information.

#373821 Copied

Rose Tyler

Support staff

November 15, 2023 at 17:08

Hello, @MJ,

We have added the following files to exclusions:
/wp-content/themes/xstore/css/modules/woocommerce/archive.css
/wp-content/themes/xstore/css/modules/woocommerce/product-hovers/product-view-mask3.css
https://prnt.sc/BTp1CN-0F_uN
The result is next -> https://prnt.sc/MgkU23a9NrKg (incognito)

Best Regards,
The 8Theme Team

#373841 Copied
Tagged: first time using xstore, improve wordpress site speed, optimize woocommerce website, speed up wordpress theme, xstore performance issues, xstore woocommerce theme
Viewing 8 results - 1 through 8 (of 8 total)