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It is Slow - by Burak Tüfekçi - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 3 years, 10 months ago ago by Olga Barlow

  • Avatar: Burak_Tufekci
    Burak Tüfekçi
    Participant
    January 22, 2021 at 19:39

    Hello, I imported demo but it is too slow, I tried to make the site without demo but design dosen’t work as i want and I wanted to take example from demo I didn’t import demo to localhost and sub domain because of license, I do not want to refund but if we can’t solve speed problem I should refund

    #269748 Copied Theme version: 7.2.3
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 23, 2021 at 13:09

    Hello,

    Thanks for contacting us.
    Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
    Provide URL and temporary wp-admin access, so we can take a closer look. Use Private Content area – https://prnt.sc/xhzxuc

    Regards

    #269832 Copied
    Avatar: Burak_Tufekci
    Burak Tüfekçi
    Participant
    January 23, 2021 at 19:29

    I sent you informations, Thank you

    Please contact administrator
    for this information.
    #269874 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 25, 2021 at 20:40

    Hello,

    We enabled some optimization options in our theme, tested your site speed https://tools.pingdom.com/#5dcebd994a800000
    Load time 1.35 s

    But if you prefer refund you can submit refund request here https://themeforest.net/refund_requests/new

    Regards

    #270124 Copied
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