Item Purchase Code Error I reinstalled WP and have no access to it anymore.

This topic has 2 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

  • Avatar: imthewillz
    imthewillz
    Participant
    June 7, 2023 at 20:07

    Hi, after i activated the theme, i resetted wordpress using WP Advanced Reset plugin and reinstalled the theme, however after typing my code it says: Oops… You have reached the activation number limit.
    As per the ThemeForest license policy, each license is valid for use in one project only, read more.
    XStore allows 1 live site licensing and 3 staging site licensing for testing purchase per purchase code.

    Currently, we can see that your purchase code has been activated in the following locations:

    Live Website 1/1: my.websitelink.com,
    Staging Website 0/3:
    Total 1/4

    If you are no longer using the websites mentioned above, you can easily deactivate them by accessing the admin area and navigating to the XStore Dashboard > Welcome panel.

    To learn about using the Staging Websites and available patterns, please follow the link

    The problem is I do not have access to old theme panel anymore, and i uninsstalled and then reinstalled the wordpress.

    Please help me.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 8, 2023 at 07:58

    Hello Imthewillz,

    Thank you for contacting us and for using XStore.

    You can activate the theme now.

    Kind Regards,
    8theme team

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