This topic has 7 replies, 3 voices, and was last updated 3 years, 7 months ago ago by Olga Barlow
when i enter the purchasing code, ill get this message.
Sorry, the code is incorrect, try again.
please help.
I just purchased a new license and i have the same problem.
for that I have to pay again.
I installed an older version of the theme v7.2.5 and the purchase code worked. But now the problem is i can’t update the theme to the latest version v7.2.9 – update failed: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Don’t update like that. upload as new theme and finally its asked update current version. Its work. Now my site is up and running and no problem.
Hello,
We make some improvements from the server side and that’s why you had the issue with theme activation. Try to activate theme now if you previously had the issue.
Regards
Hello, @TheOne
If you have the “update failed: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature” error it means that you activated theme on another domain. To fix this you need to deactivate theme (XStore > Dashboard), and activate it again. After that (important!) go to Dashboard > Updates > click the Check again link to flush the old token cache and try to update theme again.
Regards
The issue related to '‘Item Purchase Code is not working.’' has been successfully resolved, and the topic is now closed for further responses