I’ve created a line but strangely appears without products

This topic has 4 replies, 3 voices, and was last updated 3 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Javito
    Javito
    Participant
    September 2, 2024 at 23:23

    Hi,

    I’ve created “Gravity line” but strangely appears without products but i do uploaded products to this line.

    I’ve attached screenshots.

    Kind regards

    Files is visible for topic creator and
    support staff only.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2024 at 07:46

    Hello, Javito,

    Thank you for reaching out to us and for providing the screenshots to illustrate the issue you are experiencing with the “Gravity line.”

    We suggest activating another theme for a test, specifically, the Storefront (default WooCommerce theme), which can be found under Appearance > Themes in your dashboard. This test should help determine if the issues persist irrespective of the theme used.

    Should the problem continue while using the default theme, we recommend reaching out to the WooCommerce plugin support team for further assistance. You can contact them directly via this link: https://wordpress.org/support/plugin/woocommerce
    Thank you for your cooperation and we look forward to hearing from you soon.

    Best Regards,
    8Theme’s Team

    Avatar: Javito
    Javito
    Participant
    September 6, 2024 at 18:06

    Hi, i have resolve it, thank you so much!

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 6, 2024 at 18:09

    Dear Javito,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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