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JS Composer Banner feature. - by Peter_rambeck

This topic has 5 replies, 3 voices, and was last updated 7 years, 10 months ago ago by Rose Tyler

  • Avatar: Peter_rambeck
    Peter_rambeck
    Participant
    February 15, 2017 at 09:01

    Dear Sir,

    Today after update of Legenda Theme,
    Picture uploads in JS Composer’s ‘Banner Feature’ + ‘Teaser Box’ didn’t show.

    I re-installed JS Composer, though no success.

    Now i installed a back up,
    though is there Anything I should do in the Update?

    Thanks Peter

    #154837 Copied Theme version: Legenda 3.1 WooCommerce version: Latest
    4 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    February 17, 2017 at 14:15

    Hello,

    Could you please update the theme so we can check the issue?
    I was unable to replicate it on our test environment.
    Also please show a screenshot.

    Thank you.
    Regards,
    Eva Kemp.

    #155073 Copied
    Avatar: Peter_rambeck
    Peter_rambeck
    Participant
    February 24, 2017 at 06:44

    Dear Eva,

    Updated the theme now,
    I am running 2 sites but same thing happened on both.

    http://sitours.co.th

    All banner visuals disappears, and can’t be uploaded again.

    Thanks Peter

    #155649 Copied
    Avatar: Peter_rambeck
    Peter_rambeck
    Participant
    February 24, 2017 at 07:43

    Dear Eva,

    Got it!
    In ‘Banner size’ = You are not allowed to put ‘full’ anymore.

    Thank you, for always excellent support,
    Happy Friday, Peter

    #155652 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 24, 2017 at 12:51

    Hello,

    You’re welcome!
    We’re glad to hear that your issue was solved.
    Have a nice day!

    Regards,
    Rose Tyler.

    #155693 Copied
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