Js error with Woocommerce and B2B Bulk Order form.

This topic has 3 replies, 2 voices, and was last updated 17 hours, 15 minutes ago ago by APOODesign

  • Avatar: APOODesign
    APOODesign
    Participant
    January 5, 2025 at 17:52

    Hi there,

    On a Stagging demo site I have a B2B Bulk Order form, but when I want to add products to the cart, after a while the products are entered, but the buttons keep spinning.

    When I do the same with the Twenty Twenty-Five theme, it works fine..

    The message I get includes:

    Uncaught TypeError: Cannot read properties of undefined (reading ‘parents’)
    at HTMLBodyElement. (woocommerce.min.js?ver=1.0:1:9728)
    at HTMLBodyElement.dispatch (jquery.min.js?ver=3.7.1:2:40035)
    at v.handle (jquery.min.js?ver=3.7.1:2:38006)
    at Object.trigger (jquery.min.js?ver=3.7.1:2:70124)
    at HTMLBodyElement.
    (jquery.min.js?ver=3.7.1:2:70726)
    at Function.each (jquery.min.js?ver=3.7.1:2:3129)
    at e..each (jquery.min.js?ver=3.7.1:2:1594)
    at e.
    .trigger (jquery.min.js?ver=3.7.1:2:70701)
    at Object.success (public.min.js?ver=v5.2.40:1:56917)
    at c (jquery.min.js?ver=3.7.1:2:25304)

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    2 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    January 6, 2025 at 08:49

    Hi @APOODesign,

    Could you please provide your site’s valid/working WP Admin URL and credentials in the private content area of this topic, so that we can take a closer look?

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins, and we can not provide support for such plugins. Sometimes, but not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

    Best Regards,
    8Theme’s Team

    Avatar: APOODesign
    APOODesign
    Participant
    January 6, 2025 at 14:09

    Sent you the account credentials for the website.

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    support staff only.
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