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Just bought this Extremely Buggy Demo. Damn!!!

This topic has 18 replies, 3 voices, and was last updated 2 years, 10 months ago ago by Olga Barlow

Curzor

Participant

November 16, 2021 at 15:26

Just bought this and installed demo but it my site loads badly

Please, contact administrator
for this information.

#308885 Copied Theme version: 8.0.9

17 Answers

Rose Tyler

Support staff

November 16, 2021 at 16:03

Hello,

Please provide temporary wp-admin access.

Regards

#308888 Copied

Curzor

Participant

November 16, 2021 at 16:36

Find it here

Please contact administrator
for this information.

#308892 Copied

Rose Tyler

Support staff

November 16, 2021 at 16:51

Hello,

It looks like you imported the demo a few times. It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch.
So do reset the current content, temporarily disable all 3rd party plugins, and do import then. Or let us know after the reset and we will do the import for you.

Regards

#308893 Copied

Curzor

Participant

November 16, 2021 at 16:55

It was messy on first import and I tried a few more times to see if it will be better but to no avail. you can run the plugin and do the needed

#308894 Copied

Curzor

Participant

November 16, 2021 at 17:08

Reset done
WPBakery or Elementor, which is better and faster?

#308895 Copied

Curzor

Participant

November 16, 2021 at 17:18

I tried again and failed.
I have reset it the second time..
Find new details

Please contact administrator
for this information.

#308899 Copied

Curzor

Participant

November 17, 2021 at 04:59

No response yet!!!???

#308944 Copied

Rose Tyler

Support staff

November 17, 2021 at 08:48

Hello,

Sorry for the delay in answering.
Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that.

I’ve imported Elementor version of niche-market02 demo, without any problem (before this disabled 3rd party plugins). Please check. Let us know if you need any further assistance.

Regards

#308958 Copied

Curzor

Participant

November 17, 2021 at 12:01

I asked this question as well WPBakery or Elementor, which is better and faster?
Also what are the key differences in regards to your theme and which do you recommend?

#308992 Copied

Rose Tyler

Support staff

November 17, 2021 at 13:18

WPBakery and Elementor are page builders, both are fine. I prefer Elementor. But many users like WPBakery. So, I would recommend you to watch video description of both builders and choose one of them. Let us know your decision

Regards

#309000 Copied

Curzor

Participant

November 17, 2021 at 14:38

Updating Theme xstore (1/1)

Downloading update from https://www.8theme.com/themes/api/files/get/xstore.zip?token=…
Unpacking the update…

An error occurred while updating xstore: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

All updates have been completed.

About the builders, kindly paste me the links to the videos about both

#309012 Copied

Olga Barlow

Support staff

November 17, 2021 at 19:10

Hello,

You unzipped theme archive in the wrong directory.
You had /wp-content/themes/XStore_Theme_v.8.0.9/xstore
but it should be /wp-content/themes/xstore
I fixed that, so you should not have issues with the update in the future.
Elementor https://elementor.com/academy/get-started/
WPBakery https://wpbakery.com/video-academy/wpbakery-page-builder-tutorial-for-beginners/

Regards

#309056 Copied

Curzor

Participant

November 23, 2021 at 23:15

When I change color like that of the header, the damn stuff doesn’t change. After i click publish, the default orange color stays!

#309681 Copied

Rose Tyler

Support staff

November 24, 2021 at 08:29

Hello,

Here is what we can see – https://prnt.sc/20qw636 Go to Theme options > Header builder > Header Main > Background Color, Header builder > All departments > Background Color Of The Title, change colors there.
If this doesn’t work, provide correct wp-admin access.

Regards

#309693 Copied

Curzor

Participant

January 10, 2022 at 05:52

Still finding it difficult to get my way around this theme.
Currently when I load my site, it seems there is this overlay over the site which takes time to load but I don’t know what it is loading, it has significantly slowed down the speed of my site. Please check this ASAP. Kindly fix it and tell me what was the problem.

Please contact administrator
for this information.

#314046 Copied

Curzor

Participant

January 10, 2022 at 13:52

Why aren’t you responding to my problem after over 7 hours!!! I check my page speed insights on this theme, and it is very terrible. Respond to me asap! You all know that this is ecommerce, your theme is killing my business!!!

#314102 Copied

Olga Barlow

Support staff

January 10, 2022 at 16:48

Hello,

Take our apologies for the delay in answering.
We have tested your site https://tools.pingdom.com/#5f9129bed6000000 and Performance grade is not bad https://prnt.sc/26c4j8v
https://tools.pingdom.com/#5f912b5a90c00000
https://prnt.sc/26c4lwi

Anyway, if you are not satisfied with the theme speed we are able to give you refund https://themeforest.net/refund_requests/new

Regards

#314128 Copied
Tagged: buggy, damn, demo, extremely, templates, woocommerce, wordpress
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