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Just purchased, theme not uploading to my website

This topic has 2 replies, 2 voices, and was last updated 8 years, 5 months ago ago by Eva Kemp

  • Avatar: essyribake
    essyribake
    Participant
    June 12, 2016 at 18:28

    Hi,

    I just purchased this theme, i have tried several times to upload this theme to my website. it gets stuck while doing this and never uploads, I have installed and uploaded other themes fast and easy but this theme keeps giving me an issue, Please assist

    #129260 Copied
    1 Answer
    Avatar: Eva
    Eva Kemp
    Support staff
    June 13, 2016 at 07:57

    Hello,

    Are you uploading via wp-admin panel?
    Try to do this via FTP as described in the documentation https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade .

    Regards,
    Eva Kemp.

    #129274 Copied

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