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Kirki-styles still not allowing font updates

This topic has 9 replies, 2 voices, and was last updated 1 years, 11 months ago ago by Rose Tyler

finleydesign

Participant

December 8, 2022 at 18:55

I thought we had moved away from kirki-styles, I can’t update any fonts on the site, as it keeps being overwritten by kirki-styles.css

Please, contact administrator
for this information.

#340962 Copied Theme version: 8.3.8

8 Answers

Rose Tyler

Support staff

December 8, 2022 at 20:45

Hello,

Please describe the situation in more detail with detailed screenshots.
Thanks in advance.

Regards

#340970 Copied

finleydesign

Participant

December 9, 2022 at 10:07

Another wasted reply!!

“I can’t update fonts on the site”, I don’t know how to explain the problem any easier!

You want me to send screenshots of the font not updating?

#341020 Copied

Rose Tyler

Support staff

December 9, 2022 at 10:31

Yes, please, because we do not see the problem with font, for example – https://prnt.sc/wZC18BNRAAZD It works, isn’t it?
We really want to help you, but you need to spend a bit of your time and describe the problem to us as clearly as you can with screenshots and video.
Sorry, but we hope you help us to help you.
Thanks in advance.

Regards

#341024 Copied

finleydesign

Participant

December 9, 2022 at 11:37

Try selecting “Helvetica-Neue” the uploaded custom font’s

They won’t set, and the standard ‘Roboto’ is set via the “kirki-style.css1” file that is changing the fonts

https://nimb.ws/ujNoDL

#341028 Copied

Rose Tyler

Support staff

December 9, 2022 at 13:26

Thanks for the reply!
Please provide FTP access also. Then I will be able to pass this topic to our dev team.

Regards

#341040 Copied

finleydesign

Participant

December 9, 2022 at 13:57

In private

Please contact administrator
for this information.

#341047 Copied

Rose Tyler

Support staff

December 9, 2022 at 14:51

Hello,

Another specialist will get back to you after a detailed review. Please be patient and do not change access.

Regards

#341067 Copied

Rose Tyler

Support staff

December 12, 2022 at 15:31

Hello,

It seems that your issue is related to the CDN caching on your web-site -> https://prnt.sc/XRtjlIu4RCy5
Because if we inspect your kirki-style.css directly on the server there are good typography styles -> https://prnt.sc/b45hrxE-GMCN opposite to the one which is loaded on the site -> https://prnt.sc/2KJ4bXWqmPin
Please, clear your CDN cache or temporarily disable it while you are in develop state of the site.

Regards

#341262 Copied
Tagged: fonts, kirki-styles, persuasive, themes, updates, woocommerce, wordpress
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