Return to previous page

Large Size is not visible on product page

This topic has 7 replies, 3 voices, and was last updated 7 months, 3 weeks ago ago by Andrew Mitchell

Ankit Khandelwal

Participant

April 28, 2024 at 18:59

Large Size is not visible on product page. Please refer screenshot

Please, contact administrator
for this information.

#393274 Copied Theme version: 9.3.7

6 Answers

Tony Rodriguez

Support staff

April 29, 2024 at 05:53

Hello, @Ankit Khandelwal,

Thank you for contacting us and for using XStore.

We are pleased to inform you that the issue you reported has been successfully resolved. To ensure that the changes are reflected on your end, we kindly ask you to clear your browser’s cache and then revisit your site.

The root cause of the issue was identified as an out-of-stock product variation swatch. Our team has addressed this by implementing the necessary CSS code, which has effectively resolved the problem.

For your reference, we have uploaded an image in the private content area that illustrates the solution.

Should you require any further assistance or have additional questions, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#393301 Copied

Ankit Khandelwal

Participant

April 29, 2024 at 09:00

Thanks and how to change/replace image in elementor

#393327 Copied

Tony Rodriguez

Support staff

April 29, 2024 at 09:12

Hello, @Ankit Khandelwal,

Thank you for your prompt response.

Could you kindly provide a screenshot of the image that you wish to change or replace using Elementor? This will help us understand your requirements more clearly.

Additionally, Please describe your request in details so that we will check and help you.

Thank you for your cooperation and we look forward to hearing from you soon.

Best regards,
8Theme’s Team

#393328 Copied

Ankit Khandelwal

Participant

April 29, 2024 at 09:30

Please find attached screenshot

Please contact administrator
for this information.

#393333 Copied

Tony Rodriguez

Support staff

April 29, 2024 at 10:03

Hello, @Ankit Khandelwal,

Thank you for providing the screenshot.

Should you wish to update the product image, please follow these steps:
1. Access your WordPress dashboard.
2. Navigate to ‘Products’ and then select ‘All Products’.
3. Choose the specific product for which you wish to change or replace the image.
4. Update the product gallery image accordingly.
5. Ensure to publish the changes to reflect them on your website.

For your reference, please see the attached image which illustrates these steps in private content area.

We hope this information is helpful to you. Should you require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#393337 Copied

Andrew Mitchell

Support staff

April 29, 2024 at 10:23

Dear Ankit Khandelwal,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#393344 Copied
Tagged: large size visibility, product page display, woocommerce product page, woocommerce themes, wordpress ecommerce solutions, wordpress theme fixes
Viewing 7 results - 1 through 7 (of 7 total)