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Las Demos no inician ni se instalan que en blanco

This topic has 2 replies, 2 voices, and was last updated 4 months, 3 weeks ago ago by Tony Rodriguez

moabistore

Participant

November 12, 2024 at 06:38

realice la instalación limpia de WP, instale únicamente el tema padre e hijo, active el tema, pero las demos no cargan, salen en blanco, la versión de php es 8.0 limpie cache, probe en Chrome, Edge, en modo incognito en ambos y aun así no se muestra ninguno y tampoco se instalan.

Favor su ayuda para solventar el inconveniente y así poder probar y elegir la demo que más me convenga, las veces que desee.

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1 Answer

Tony Rodriguez

Support staff

November 12, 2024 at 10:02

Hello, @moabistore,

Thank you so much for purchasing our theme and contacting our support center.

1/ Please Check System Requirements:

Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here:
https://ibb.co/tZwzJSv

We kindly request that you, Please use PHP version 8.0, 8.1 or 8.2

For this please contact your service provider and ask them to fix it.

After that, Please clear your browser cache and recheck again.

2/ Please disable all (3rd) third-party plugins including (cache plugin), except required plugins on your site, and then import the demo on your site again.

Please follow our theme documentation here: https://www.8theme.com/documentation/xstore/theme-installation/demo-content/

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team

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