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Latest products not displayed - by ramigoldo

This topic has 7 replies, 3 voices, and was last updated 7 years, 5 months ago ago by Olga Barlow

  • Avatar: ramigoldo
    ramigoldo
    Participant
    June 26, 2017 at 14:24

    Hi,

    trying to display Latest arrivals using 8theme Products Settings in VC. It was working normally until 9th of June.

    All the products inserted after tath date are not visible

    Any idea?

    Thanks

    #166432 Copied
    6 Answers
    Avatar: amzy
    Amzy Leel
    Participant
    June 27, 2017 at 08:37

    Hello,

    let us know your wp-adin login credentials to check this

    #166489 Copied
    Avatar: ramigoldo
    ramigoldo
    Participant
    June 27, 2017 at 08:44

    OK.

    Sending a private message

    Thanks

    Please, contact administrator
    for this information.
    #166490 Copied
    Avatar: ramigoldo
    ramigoldo
    Participant
    June 28, 2017 at 16:08

    Hi still waiting for a reply to my issue. My client cannot be on line if not solved.

    Kindly advise

    #166621 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 29, 2017 at 10:05

    Hello,

    Please, do the backup of your files and DB and update theme to version 3.16.1 and XStore Core plugin to version 1.0.14. After update you will need to reactivate theme and re-save cart, search and wishlist icons position in Theme Options > Header settings and Theme Options > E-Commerce > Shop.

    Let me know if problem still persists after that.

    Regards

    #166641 Copied
    Avatar: ramigoldo
    ramigoldo
    Participant
    June 29, 2017 at 16:45

    Working!

    Thanks for yor support

    #166713 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 29, 2017 at 17:58

    You are welcome!

    Regards

    #166730 Copied
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