This topic has 7 replies, 3 voices, and was last updated 4 years ago ago by Rose Tyler
My site headers and footers are all messed up and the customizer doesn’t load so I can’t fix anything. Troubleshooting steps I have already taken, which didn’t help:
– turned off all plugins except must use
– purged cache, cloudflare, and browser cache
– rolled back updates via hosting backup
None of these helped.
Here are the errors from the console:
jquery-migrate.min.js?ver=3.3.2:2 JQMIGRATE: Migrate is installed, version 3.3.2
mouse.min.js?ver=1.12.1:11 Uncaught TypeError: o.widget is not a function
at mouse.min.js?ver=1.12.1:11
at mouse.min.js?ver=1.12.1:11
at mouse.min.js?ver=1.12.1:11
(anonymous) @ mouse.min.js?ver=1.12.1:11
(anonymous) @ mouse.min.js?ver=1.12.1:11
(anonymous) @ mouse.min.js?ver=1.12.1:11
sortable.min.js?ver=1.12.1:9 Uncaught TypeError: u.widget is not a function
at sortable.min.js?ver=1.12.1:9
at sortable.min.js?ver=1.12.1:9
at sortable.min.js?ver=1.12.1:9
(anonymous) @ sortable.min.js?ver=1.12.1:9
(anonymous) @ sortable.min.js?ver=1.12.1:9
(anonymous) @ sortable.min.js?ver=1.12.1:9
draggable.min.js?ver=1.12.1:9 Uncaught TypeError: P.widget is not a function
at draggable.min.js?ver=1.12.1:9
at draggable.min.js?ver=1.12.1:9
at draggable.min.js?ver=1.12.1:9
(anonymous) @ draggable.min.js?ver=1.12.1:9
(anonymous) @ draggable.min.js?ver=1.12.1:9
(anonymous) @ draggable.min.js?ver=1.12.1:9
droppable.min.js?ver=1.12.1:9 Uncaught TypeError: a.widget is not a function
at droppable.min.js?ver=1.12.1:9
at droppable.min.js?ver=1.12.1:9
at droppable.min.js?ver=1.12.1:9
(anonymous) @ droppable.min.js?ver=1.12.1:9
(anonymous) @ droppable.min.js?ver=1.12.1:9
(anonymous) @ droppable.min.js?ver=1.12.1:9
resizable.min.js?ver=1.12.1:11 Uncaught TypeError: w.widget is not a function
at resizable.min.js?ver=1.12.1:11
at resizable.min.js?ver=1.12.1:11
at resizable.min.js?ver=1.12.1:11
(anonymous) @ resizable.min.js?ver=1.12.1:11
(anonymous) @ resizable.min.js?ver=1.12.1:11
(anonymous) @ resizable.min.js?ver=1.12.1:11
controlgroup.min.js?ver=1.12.1:9 Uncaught TypeError: u.widget is not a function
at controlgroup.min.js?ver=1.12.1:9
at controlgroup.min.js?ver=1.12.1:9
at controlgroup.min.js?ver=1.12.1:9
(anonymous) @ controlgroup.min.js?ver=1.12.1:9
(anonymous) @ controlgroup.min.js?ver=1.12.1:9
(anonymous) @ controlgroup.min.js?ver=1.12.1:9
checkboxradio.min.js?ver=1.12.1:9 Uncaught TypeError: o.widget is not a function
at checkboxradio.min.js?ver=1.12.1:9
at checkboxradio.min.js?ver=1.12.1:9
at checkboxradio.min.js?ver=1.12.1:9
(anonymous) @ checkboxradio.min.js?ver=1.12.1:9
(anonymous) @ checkboxradio.min.js?ver=1.12.1:9
(anonymous) @ checkboxradio.min.js?ver=1.12.1:9
button.min.js?ver=1.12.1:11 Uncaught TypeError: o.widget is not a function
at button.min.js?ver=1.12.1:11
at button.min.js?ver=1.12.1:11
at button.min.js?ver=1.12.1:11
(anonymous) @ button.min.js?ver=1.12.1:11
(anonymous) @ button.min.js?ver=1.12.1:11
(anonymous) @ button.min.js?ver=1.12.1:11
slider.min.js?ver=1.12.1:11 Uncaught TypeError: r.widget is not a function
at slider.min.js?ver=1.12.1:11
at slider.min.js?ver=1.12.1:11
at slider.min.js?ver=1.12.1:11
(anonymous) @ slider.min.js?ver=1.12.1:11
(anonymous) @ slider.min.js?ver=1.12.1:11
(anonymous) @ slider.min.js?ver=1.12.1:11
iris.min.js?ver=1.0.7:5 Uncaught TypeError: a.widget is not a function
at iris.min.js?ver=1.0.7:5
at iris.min.js?ver=1.0.7:5
(anonymous) @ iris.min.js?ver=1.0.7:5
(anonymous) @ iris.min.js?ver=1.0.7:5
color-picker.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2 Uncaught TypeError: i.widget is not a function
at color-picker.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
at color-picker.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
(anonymous) @ color-picker.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
(anonymous) @ color-picker.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
wp-color-picker-alpha.js?ver=3.1.3:27 Uncaught ReferenceError: Color is not defined
at wp-color-picker-alpha.js?ver=3.1.3:27
at wp-color-picker-alpha.js?ver=3.1.3:478
(anonymous) @ wp-color-picker-alpha.js?ver=3.1.3:27
(anonymous) @ wp-color-picker-alpha.js?ver=3.1.3:478
accordion.min.js?ver=1.12.1:9 Uncaught TypeError: l.widget is not a function
at accordion.min.js?ver=1.12.1:9
at accordion.min.js?ver=1.12.1:9
at accordion.min.js?ver=1.12.1:9
(anonymous) @ accordion.min.js?ver=1.12.1:9
(anonymous) @ accordion.min.js?ver=1.12.1:9
(anonymous) @ accordion.min.js?ver=1.12.1:9
dialog.min.js?ver=1.12.1:9 Uncaught TypeError: h.widget is not a function
at dialog.min.js?ver=1.12.1:9
at dialog.min.js?ver=1.12.1:9
at dialog.min.js?ver=1.12.1:9
(anonymous) @ dialog.min.js?ver=1.12.1:9
(anonymous) @ dialog.min.js?ver=1.12.1:9
(anonymous) @ dialog.min.js?ver=1.12.1:9
menu.min.js?ver=1.12.1:9 Uncaught TypeError: o.widget is not a function
at menu.min.js?ver=1.12.1:9
at menu.min.js?ver=1.12.1:9
at menu.min.js?ver=1.12.1:9
(anonymous) @ menu.min.js?ver=1.12.1:9
(anonymous) @ menu.min.js?ver=1.12.1:9
(anonymous) @ menu.min.js?ver=1.12.1:9
autocomplete.min.js?ver=1.12.1:9 Uncaught TypeError: u.widget is not a function
at autocomplete.min.js?ver=1.12.1:9
at autocomplete.min.js?ver=1.12.1:9
at autocomplete.min.js?ver=1.12.1:9
(anonymous) @ autocomplete.min.js?ver=1.12.1:9
(anonymous) @ autocomplete.min.js?ver=1.12.1:9
(anonymous) @ autocomplete.min.js?ver=1.12.1:9
tabs.min.js?ver=1.12.1:9 Uncaught TypeError: l.widget is not a function
at tabs.min.js?ver=1.12.1:9
at tabs.min.js?ver=1.12.1:9
at tabs.min.js?ver=1.12.1:9
(anonymous) @ tabs.min.js?ver=1.12.1:9
(anonymous) @ tabs.min.js?ver=1.12.1:9
(anonymous) @ tabs.min.js?ver=1.12.1:9
wpdialog.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2 Uncaught TypeError: e.widget is not a function
at wpdialog.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
at wpdialog.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
(anonymous) @ wpdialog.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
(anonymous) @ wpdialog.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
progressbar.min.js?ver=1.12.1:11 Uncaught TypeError: t.widget is not a function
at progressbar.min.js?ver=1.12.1:11
at progressbar.min.js?ver=1.12.1:11
at progressbar.min.js?ver=1.12.1:11
(anonymous) @ progressbar.min.js?ver=1.12.1:11
(anonymous) @ progressbar.min.js?ver=1.12.1:11
(anonymous) @ progressbar.min.js?ver=1.12.1:11
hooks.min.js?ver=54e7683a4c0aafac0448bb95dc8d53ba:2 The hook name can only contain numbers, letters, dashes, periods and underscores.
o @ hooks.min.js?ver=54e7683a4c0aafac0448bb95dc8d53ba:2
(anonymous) @ hooks.min.js?ver=54e7683a4c0aafac0448bb95dc8d53ba:2
add_filter @ acf-input.min.js?ver=5.6.9:1
(anonymous) @ VM207 customize.php:10080
(anonymous) @ VM207 customize.php:10179
VM19 customize.php:1 [DOM] Found 2 elements with non-unique id #widget-etheme-socials-__i__-vk: (More info: https://goo.gl/9p2vKq)
DevTools failed to load SourceMap: Could not load content for https://www.mixware.net/wp-content/plugins/et-core-plugin/packages/kirki/controls/css/styles.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
jquery.min.js?ver=3.5.1:2 jQuery.Deferred exception: this.$sectionContent.sortable is not a function TypeError: this.$sectionContent.sortable is not a function
at i._setupSortable (https://www.mixware.net/wp-admin/js/customize-widgets.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2:22039)
at i.ready (https://www.mixware.net/wp-admin/js/customize-widgets.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2:20589)
at https://www.mixware.net/wp-admin/js/customize-controls.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2:40531
at c (https://www.mixware.net/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:28294)
at Object.add [as done] (https://www.mixware.net/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:28572)
at initialize (https://www.mixware.net/wp-admin/js/customize-controls.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2:40473)
at i.h.Class (https://www.mixware.net/wp-includes/js/customize-base.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2:577)
at i [as constructor] (https://www.mixware.net/wp-includes/js/customize-base.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2:193)
at new i (https://www.mixware.net/wp-includes/js/customize-base.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2:193)
at Object.
S.Deferred.exceptionHook @ jquery.min.js?ver=3.5.1:2
t @ jquery.min.js?ver=3.5.1:2
setTimeout (async)
(anonymous) @ jquery.min.js?ver=3.5.1:2
c @ jquery.min.js?ver=3.5.1:2
fireWith @ jquery.min.js?ver=3.5.1:2
fire @ jquery.min.js?ver=3.5.1:2
c @ jquery.min.js?ver=3.5.1:2
fireWith @ jquery.min.js?ver=3.5.1:2
ready @ jquery.min.js?ver=3.5.1:2
B @ jquery.min.js?ver=3.5.1:2
DevTools failed to load SourceMap: Could not load content for https://www.mixware.net/wp-content/plugins/et-core-plugin/packages/kirki/modules/custom-sections/sections.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
jquery.min.js?ver=3.5.1:2 jQuery.Deferred exception: Cannot read property ‘addEventListener’ of null TypeError: Cannot read property ‘addEventListener’ of null
at Object.import_export (https://www.mixware.net/wp-content/plugins/et-core-plugin/app/models/customizer/builder/js/builder.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2:7317)
at Object.et_init (https://www.mixware.net/wp-content/plugins/et-core-plugin/app/models/customizer/builder/js/builder.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2:3584)
at Object.init (https://www.mixware.net/wp-content/plugins/et-core-plugin/app/models/customizer/builder/js/builder.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:1:179)
at HTMLDocument.
at e (https://www.mixware.net/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:30005)
at t (https://www.mixware.net/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:30307) undefined
S.Deferred.exceptionHook @ jquery.min.js?ver=3.5.1:2
t @ jquery.min.js?ver=3.5.1:2
setTimeout (async)
(anonymous) @ jquery.min.js?ver=3.5.1:2
c @ jquery.min.js?ver=3.5.1:2
fireWith @ jquery.min.js?ver=3.5.1:2
fire @ jquery.min.js?ver=3.5.1:2
c @ jquery.min.js?ver=3.5.1:2
fireWith @ jquery.min.js?ver=3.5.1:2
ready @ jquery.min.js?ver=3.5.1:2
B @ jquery.min.js?ver=3.5.1:2
jquery.min.js?ver=3.5.1:2 Uncaught TypeError: this.$sectionContent.sortable is not a function
at i._setupSortable (customize-widgets.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2)
at i.ready (customize-widgets.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2)
at customize-controls.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
at c (jquery.min.js?ver=3.5.1:2)
at Object.add [as done] (jquery.min.js?ver=3.5.1:2)
at initialize (customize-controls.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2)
at i.h.Class (customize-base.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2)
at i [as constructor] (customize-base.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2)
at new i (customize-base.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2)
at Object.
_setupSortable @ customize-widgets.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
ready @ customize-widgets.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
(anonymous) @ customize-controls.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
c @ jquery.min.js?ver=3.5.1:2
add @ jquery.min.js?ver=3.5.1:2
initialize @ customize-controls.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
h.Class @ customize-base.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
i @ customize-base.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
i @ customize-base.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
(anonymous) @ customize-controls.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
each @ jquery.min.js?ver=3.5.1:2
(anonymous) @ customize-controls.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
e @ jquery.min.js?ver=3.5.1:2
t @ jquery.min.js?ver=3.5.1:2
setTimeout (async)
S.readyException @ jquery.min.js?ver=3.5.1:2
(anonymous) @ jquery.min.js?ver=3.5.1:2
e @ jquery.min.js?ver=3.5.1:2
t @ jquery.min.js?ver=3.5.1:2
setTimeout (async)
(anonymous) @ jquery.min.js?ver=3.5.1:2
c @ jquery.min.js?ver=3.5.1:2
fireWith @ jquery.min.js?ver=3.5.1:2
fire @ jquery.min.js?ver=3.5.1:2
c @ jquery.min.js?ver=3.5.1:2
fireWith @ jquery.min.js?ver=3.5.1:2
t @ jquery.min.js?ver=3.5.1:2
setTimeout (async)
(anonymous) @ jquery.min.js?ver=3.5.1:2
c @ jquery.min.js?ver=3.5.1:2
fireWith @ jquery.min.js?ver=3.5.1:2
fire @ jquery.min.js?ver=3.5.1:2
c @ jquery.min.js?ver=3.5.1:2
fireWith @ jquery.min.js?ver=3.5.1:2
ready @ jquery.min.js?ver=3.5.1:2
B @ jquery.min.js?ver=3.5.1:2
jquery.min.js?ver=3.5.1:2 Uncaught TypeError: Cannot read property ‘addEventListener’ of null
at Object.import_export (builder.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2)
at Object.et_init (builder.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2)
at Object.init (builder.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:1)
at HTMLDocument.
at e (jquery.min.js?ver=3.5.1:2)
at t (jquery.min.js?ver=3.5.1:2)
import_export @ builder.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
et_init @ builder.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
init @ builder.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:1
(anonymous) @ builder.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:3
e @ jquery.min.js?ver=3.5.1:2
t @ jquery.min.js?ver=3.5.1:2
setTimeout (async)
S.readyException @ jquery.min.js?ver=3.5.1:2
(anonymous) @ jquery.min.js?ver=3.5.1:2
e @ jquery.min.js?ver=3.5.1:2
t @ jquery.min.js?ver=3.5.1:2
setTimeout (async)
(anonymous) @ jquery.min.js?ver=3.5.1:2
c @ jquery.min.js?ver=3.5.1:2
fireWith @ jquery.min.js?ver=3.5.1:2
fire @ jquery.min.js?ver=3.5.1:2
c @ jquery.min.js?ver=3.5.1:2
fireWith @ jquery.min.js?ver=3.5.1:2
t @ jquery.min.js?ver=3.5.1:2
setTimeout (async)
(anonymous) @ jquery.min.js?ver=3.5.1:2
c @ jquery.min.js?ver=3.5.1:2
fireWith @ jquery.min.js?ver=3.5.1:2
fire @ jquery.min.js?ver=3.5.1:2
c @ jquery.min.js?ver=3.5.1:2
fireWith @ jquery.min.js?ver=3.5.1:2
ready @ jquery.min.js?ver=3.5.1:2
B @ jquery.min.js?ver=3.5.1:2
DevTools failed to load SourceMap: Could not load content for https://www.mixware.net/wp-content/plugins/et-core-plugin/packages/kirki/modules/tooltips/tooltip.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
DevTools failed to load SourceMap: Could not load content for https://www.mixware.net/wp-content/plugins/et-core-plugin/packages/kirki/assets/vendor/selectWoo/kirki.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
Hello,
I checked your site and don’t see any errors in the console http://prntscr.com/w0pu0d
Have you sorted out?
Regards
No it’s not fixed. Your screenshot doesn’t show the console.
https://prntscr.com/w0q2ih
Have you tried to open the customizer? It doesn’t load. I need to fix the header and footer but I can’t without the customizer.
https://prntscr.com/w0q26y
By the way, all the errors refer to minified js files. Even if I purge cache and turn off caching plugin, the errors remain. I feel like the update automatically turned on caching functions built into the theme, and if we could turn these off maybe the problem will go away. I always have these off since there is already caching functionality with my host and I am using their plugin.
Also the last errors seem like it’s a problem with your core plugin.
“Could not load content for https://www.mixware.net/wp-content/plugins/et-core-plugin/packages/kirki/modules/tooltips/tooltip.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE”
Hello,
Because it’s empty http://prntscr.com/w0q60o
Customizer works https://gyazo.com/e2fcccae006a4ea2cb0c6c5f2bb31ca1
I see that you use the CDN. I suppose you did not create the CDN cache because it does not load the theme options styles.
So, login to your account and clear the cache http://prntscr.com/w0q8rx
Regards
I had already purged the CDN cache yesterday. It’s managed directly from my host cpanel, not from the plugin. However, I just disabled the CDN completely and it’s working now. And still working after enabling it again. It seems it was stuck or just very persistent. Thanks for your help.
Hello,
You’re welcome!
Feel free to ask if you have any other questions
Regards
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