Latest update completely failed - by Laurent

This topic has 7 replies, 3 voices, and was last updated 4 years ago ago by Rose Tyler

  • Avatar: Laurent
    Laurent
    Participant
    December 11, 2020 at 17:46

    My site headers and footers are all messed up and the customizer doesn’t load so I can’t fix anything. Troubleshooting steps I have already taken, which didn’t help:
    – turned off all plugins except must use
    – purged cache, cloudflare, and browser cache
    – rolled back updates via hosting backup
    None of these helped.

    Here are the errors from the console:

    jquery-migrate.min.js?ver=3.3.2:2 JQMIGRATE: Migrate is installed, version 3.3.2
    mouse.min.js?ver=1.12.1:11 Uncaught TypeError: o.widget is not a function
    at mouse.min.js?ver=1.12.1:11
    at mouse.min.js?ver=1.12.1:11
    at mouse.min.js?ver=1.12.1:11
    (anonymous) @ mouse.min.js?ver=1.12.1:11
    (anonymous) @ mouse.min.js?ver=1.12.1:11
    (anonymous) @ mouse.min.js?ver=1.12.1:11
    sortable.min.js?ver=1.12.1:9 Uncaught TypeError: u.widget is not a function
    at sortable.min.js?ver=1.12.1:9
    at sortable.min.js?ver=1.12.1:9
    at sortable.min.js?ver=1.12.1:9
    (anonymous) @ sortable.min.js?ver=1.12.1:9
    (anonymous) @ sortable.min.js?ver=1.12.1:9
    (anonymous) @ sortable.min.js?ver=1.12.1:9
    draggable.min.js?ver=1.12.1:9 Uncaught TypeError: P.widget is not a function
    at draggable.min.js?ver=1.12.1:9
    at draggable.min.js?ver=1.12.1:9
    at draggable.min.js?ver=1.12.1:9
    (anonymous) @ draggable.min.js?ver=1.12.1:9
    (anonymous) @ draggable.min.js?ver=1.12.1:9
    (anonymous) @ draggable.min.js?ver=1.12.1:9
    droppable.min.js?ver=1.12.1:9 Uncaught TypeError: a.widget is not a function
    at droppable.min.js?ver=1.12.1:9
    at droppable.min.js?ver=1.12.1:9
    at droppable.min.js?ver=1.12.1:9
    (anonymous) @ droppable.min.js?ver=1.12.1:9
    (anonymous) @ droppable.min.js?ver=1.12.1:9
    (anonymous) @ droppable.min.js?ver=1.12.1:9
    resizable.min.js?ver=1.12.1:11 Uncaught TypeError: w.widget is not a function
    at resizable.min.js?ver=1.12.1:11
    at resizable.min.js?ver=1.12.1:11
    at resizable.min.js?ver=1.12.1:11
    (anonymous) @ resizable.min.js?ver=1.12.1:11
    (anonymous) @ resizable.min.js?ver=1.12.1:11
    (anonymous) @ resizable.min.js?ver=1.12.1:11
    controlgroup.min.js?ver=1.12.1:9 Uncaught TypeError: u.widget is not a function
    at controlgroup.min.js?ver=1.12.1:9
    at controlgroup.min.js?ver=1.12.1:9
    at controlgroup.min.js?ver=1.12.1:9
    (anonymous) @ controlgroup.min.js?ver=1.12.1:9
    (anonymous) @ controlgroup.min.js?ver=1.12.1:9
    (anonymous) @ controlgroup.min.js?ver=1.12.1:9
    checkboxradio.min.js?ver=1.12.1:9 Uncaught TypeError: o.widget is not a function
    at checkboxradio.min.js?ver=1.12.1:9
    at checkboxradio.min.js?ver=1.12.1:9
    at checkboxradio.min.js?ver=1.12.1:9
    (anonymous) @ checkboxradio.min.js?ver=1.12.1:9
    (anonymous) @ checkboxradio.min.js?ver=1.12.1:9
    (anonymous) @ checkboxradio.min.js?ver=1.12.1:9
    button.min.js?ver=1.12.1:11 Uncaught TypeError: o.widget is not a function
    at button.min.js?ver=1.12.1:11
    at button.min.js?ver=1.12.1:11
    at button.min.js?ver=1.12.1:11
    (anonymous) @ button.min.js?ver=1.12.1:11
    (anonymous) @ button.min.js?ver=1.12.1:11
    (anonymous) @ button.min.js?ver=1.12.1:11
    slider.min.js?ver=1.12.1:11 Uncaught TypeError: r.widget is not a function
    at slider.min.js?ver=1.12.1:11
    at slider.min.js?ver=1.12.1:11
    at slider.min.js?ver=1.12.1:11
    (anonymous) @ slider.min.js?ver=1.12.1:11
    (anonymous) @ slider.min.js?ver=1.12.1:11
    (anonymous) @ slider.min.js?ver=1.12.1:11
    iris.min.js?ver=1.0.7:5 Uncaught TypeError: a.widget is not a function
    at iris.min.js?ver=1.0.7:5
    at iris.min.js?ver=1.0.7:5
    (anonymous) @ iris.min.js?ver=1.0.7:5
    (anonymous) @ iris.min.js?ver=1.0.7:5
    color-picker.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2 Uncaught TypeError: i.widget is not a function
    at color-picker.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
    at color-picker.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
    (anonymous) @ color-picker.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
    (anonymous) @ color-picker.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
    wp-color-picker-alpha.js?ver=3.1.3:27 Uncaught ReferenceError: Color is not defined
    at wp-color-picker-alpha.js?ver=3.1.3:27
    at wp-color-picker-alpha.js?ver=3.1.3:478
    (anonymous) @ wp-color-picker-alpha.js?ver=3.1.3:27
    (anonymous) @ wp-color-picker-alpha.js?ver=3.1.3:478
    accordion.min.js?ver=1.12.1:9 Uncaught TypeError: l.widget is not a function
    at accordion.min.js?ver=1.12.1:9
    at accordion.min.js?ver=1.12.1:9
    at accordion.min.js?ver=1.12.1:9
    (anonymous) @ accordion.min.js?ver=1.12.1:9
    (anonymous) @ accordion.min.js?ver=1.12.1:9
    (anonymous) @ accordion.min.js?ver=1.12.1:9
    dialog.min.js?ver=1.12.1:9 Uncaught TypeError: h.widget is not a function
    at dialog.min.js?ver=1.12.1:9
    at dialog.min.js?ver=1.12.1:9
    at dialog.min.js?ver=1.12.1:9
    (anonymous) @ dialog.min.js?ver=1.12.1:9
    (anonymous) @ dialog.min.js?ver=1.12.1:9
    (anonymous) @ dialog.min.js?ver=1.12.1:9
    menu.min.js?ver=1.12.1:9 Uncaught TypeError: o.widget is not a function
    at menu.min.js?ver=1.12.1:9
    at menu.min.js?ver=1.12.1:9
    at menu.min.js?ver=1.12.1:9
    (anonymous) @ menu.min.js?ver=1.12.1:9
    (anonymous) @ menu.min.js?ver=1.12.1:9
    (anonymous) @ menu.min.js?ver=1.12.1:9
    autocomplete.min.js?ver=1.12.1:9 Uncaught TypeError: u.widget is not a function
    at autocomplete.min.js?ver=1.12.1:9
    at autocomplete.min.js?ver=1.12.1:9
    at autocomplete.min.js?ver=1.12.1:9
    (anonymous) @ autocomplete.min.js?ver=1.12.1:9
    (anonymous) @ autocomplete.min.js?ver=1.12.1:9
    (anonymous) @ autocomplete.min.js?ver=1.12.1:9
    tabs.min.js?ver=1.12.1:9 Uncaught TypeError: l.widget is not a function
    at tabs.min.js?ver=1.12.1:9
    at tabs.min.js?ver=1.12.1:9
    at tabs.min.js?ver=1.12.1:9
    (anonymous) @ tabs.min.js?ver=1.12.1:9
    (anonymous) @ tabs.min.js?ver=1.12.1:9
    (anonymous) @ tabs.min.js?ver=1.12.1:9
    wpdialog.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2 Uncaught TypeError: e.widget is not a function
    at wpdialog.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
    at wpdialog.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
    (anonymous) @ wpdialog.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
    (anonymous) @ wpdialog.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
    progressbar.min.js?ver=1.12.1:11 Uncaught TypeError: t.widget is not a function
    at progressbar.min.js?ver=1.12.1:11
    at progressbar.min.js?ver=1.12.1:11
    at progressbar.min.js?ver=1.12.1:11
    (anonymous) @ progressbar.min.js?ver=1.12.1:11
    (anonymous) @ progressbar.min.js?ver=1.12.1:11
    (anonymous) @ progressbar.min.js?ver=1.12.1:11
    hooks.min.js?ver=54e7683a4c0aafac0448bb95dc8d53ba:2 The hook name can only contain numbers, letters, dashes, periods and underscores.
    o @ hooks.min.js?ver=54e7683a4c0aafac0448bb95dc8d53ba:2
    (anonymous) @ hooks.min.js?ver=54e7683a4c0aafac0448bb95dc8d53ba:2
    add_filter @ acf-input.min.js?ver=5.6.9:1
    (anonymous) @ VM207 customize.php:10080
    (anonymous) @ VM207 customize.php:10179
    VM19 customize.php:1 [DOM] Found 2 elements with non-unique id #widget-etheme-socials-__i__-vk: (More info: https://goo.gl/9p2vKq)
    DevTools failed to load SourceMap: Could not load content for https://www.mixware.net/wp-content/plugins/et-core-plugin/packages/kirki/controls/css/styles.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
    jquery.min.js?ver=3.5.1:2 jQuery.Deferred exception: this.$sectionContent.sortable is not a function TypeError: this.$sectionContent.sortable is not a function
    at i._setupSortable (https://www.mixware.net/wp-admin/js/customize-widgets.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2:22039)
    at i.ready (https://www.mixware.net/wp-admin/js/customize-widgets.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2:20589)
    at https://www.mixware.net/wp-admin/js/customize-controls.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2:40531
    at c (https://www.mixware.net/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:28294)
    at Object.add [as done] (https://www.mixware.net/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:28572)
    at initialize (https://www.mixware.net/wp-admin/js/customize-controls.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2:40473)
    at i.h.Class (https://www.mixware.net/wp-includes/js/customize-base.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2:577)
    at i [as constructor] (https://www.mixware.net/wp-includes/js/customize-base.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2:193)
    at new i (https://www.mixware.net/wp-includes/js/customize-base.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2:193)
    at Object. (https://www.mixware.net/wp-admin/js/customize-controls.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2:92358) undefined
    S.Deferred.exceptionHook @ jquery.min.js?ver=3.5.1:2
    t @ jquery.min.js?ver=3.5.1:2
    setTimeout (async)
    (anonymous) @ jquery.min.js?ver=3.5.1:2
    c @ jquery.min.js?ver=3.5.1:2
    fireWith @ jquery.min.js?ver=3.5.1:2
    fire @ jquery.min.js?ver=3.5.1:2
    c @ jquery.min.js?ver=3.5.1:2
    fireWith @ jquery.min.js?ver=3.5.1:2
    ready @ jquery.min.js?ver=3.5.1:2
    B @ jquery.min.js?ver=3.5.1:2
    DevTools failed to load SourceMap: Could not load content for https://www.mixware.net/wp-content/plugins/et-core-plugin/packages/kirki/modules/custom-sections/sections.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
    jquery.min.js?ver=3.5.1:2 jQuery.Deferred exception: Cannot read property ‘addEventListener’ of null TypeError: Cannot read property ‘addEventListener’ of null
    at Object.import_export (https://www.mixware.net/wp-content/plugins/et-core-plugin/app/models/customizer/builder/js/builder.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2:7317)
    at Object.et_init (https://www.mixware.net/wp-content/plugins/et-core-plugin/app/models/customizer/builder/js/builder.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2:3584)
    at Object.init (https://www.mixware.net/wp-content/plugins/et-core-plugin/app/models/customizer/builder/js/builder.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:1:179)
    at HTMLDocument.
    (https://www.mixware.net/wp-content/plugins/et-core-plugin/app/models/customizer/builder/js/builder.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:3:4518)
    at e (https://www.mixware.net/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:30005)
    at t (https://www.mixware.net/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:30307) undefined
    S.Deferred.exceptionHook @ jquery.min.js?ver=3.5.1:2
    t @ jquery.min.js?ver=3.5.1:2
    setTimeout (async)
    (anonymous) @ jquery.min.js?ver=3.5.1:2
    c @ jquery.min.js?ver=3.5.1:2
    fireWith @ jquery.min.js?ver=3.5.1:2
    fire @ jquery.min.js?ver=3.5.1:2
    c @ jquery.min.js?ver=3.5.1:2
    fireWith @ jquery.min.js?ver=3.5.1:2
    ready @ jquery.min.js?ver=3.5.1:2
    B @ jquery.min.js?ver=3.5.1:2
    jquery.min.js?ver=3.5.1:2 Uncaught TypeError: this.$sectionContent.sortable is not a function
    at i._setupSortable (customize-widgets.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2)
    at i.ready (customize-widgets.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2)
    at customize-controls.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
    at c (jquery.min.js?ver=3.5.1:2)
    at Object.add [as done] (jquery.min.js?ver=3.5.1:2)
    at initialize (customize-controls.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2)
    at i.h.Class (customize-base.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2)
    at i [as constructor] (customize-base.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2)
    at new i (customize-base.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2)
    at Object.
    (customize-controls.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2)
    _setupSortable @ customize-widgets.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
    ready @ customize-widgets.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
    (anonymous) @ customize-controls.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
    c @ jquery.min.js?ver=3.5.1:2
    add @ jquery.min.js?ver=3.5.1:2
    initialize @ customize-controls.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
    h.Class @ customize-base.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
    i @ customize-base.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
    i @ customize-base.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
    (anonymous) @ customize-controls.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
    each @ jquery.min.js?ver=3.5.1:2
    (anonymous) @ customize-controls.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
    e @ jquery.min.js?ver=3.5.1:2
    t @ jquery.min.js?ver=3.5.1:2
    setTimeout (async)
    S.readyException @ jquery.min.js?ver=3.5.1:2
    (anonymous) @ jquery.min.js?ver=3.5.1:2
    e @ jquery.min.js?ver=3.5.1:2
    t @ jquery.min.js?ver=3.5.1:2
    setTimeout (async)
    (anonymous) @ jquery.min.js?ver=3.5.1:2
    c @ jquery.min.js?ver=3.5.1:2
    fireWith @ jquery.min.js?ver=3.5.1:2
    fire @ jquery.min.js?ver=3.5.1:2
    c @ jquery.min.js?ver=3.5.1:2
    fireWith @ jquery.min.js?ver=3.5.1:2
    t @ jquery.min.js?ver=3.5.1:2
    setTimeout (async)
    (anonymous) @ jquery.min.js?ver=3.5.1:2
    c @ jquery.min.js?ver=3.5.1:2
    fireWith @ jquery.min.js?ver=3.5.1:2
    fire @ jquery.min.js?ver=3.5.1:2
    c @ jquery.min.js?ver=3.5.1:2
    fireWith @ jquery.min.js?ver=3.5.1:2
    ready @ jquery.min.js?ver=3.5.1:2
    B @ jquery.min.js?ver=3.5.1:2
    jquery.min.js?ver=3.5.1:2 Uncaught TypeError: Cannot read property ‘addEventListener’ of null
    at Object.import_export (builder.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2)
    at Object.et_init (builder.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2)
    at Object.init (builder.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:1)
    at HTMLDocument.
    (builder.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:3)
    at e (jquery.min.js?ver=3.5.1:2)
    at t (jquery.min.js?ver=3.5.1:2)
    import_export @ builder.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
    et_init @ builder.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:2
    init @ builder.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:1
    (anonymous) @ builder.min.js?ver=e9847f13dcdc355a559b51e6c299cdcc:3
    e @ jquery.min.js?ver=3.5.1:2
    t @ jquery.min.js?ver=3.5.1:2
    setTimeout (async)
    S.readyException @ jquery.min.js?ver=3.5.1:2
    (anonymous) @ jquery.min.js?ver=3.5.1:2
    e @ jquery.min.js?ver=3.5.1:2
    t @ jquery.min.js?ver=3.5.1:2
    setTimeout (async)
    (anonymous) @ jquery.min.js?ver=3.5.1:2
    c @ jquery.min.js?ver=3.5.1:2
    fireWith @ jquery.min.js?ver=3.5.1:2
    fire @ jquery.min.js?ver=3.5.1:2
    c @ jquery.min.js?ver=3.5.1:2
    fireWith @ jquery.min.js?ver=3.5.1:2
    t @ jquery.min.js?ver=3.5.1:2
    setTimeout (async)
    (anonymous) @ jquery.min.js?ver=3.5.1:2
    c @ jquery.min.js?ver=3.5.1:2
    fireWith @ jquery.min.js?ver=3.5.1:2
    fire @ jquery.min.js?ver=3.5.1:2
    c @ jquery.min.js?ver=3.5.1:2
    fireWith @ jquery.min.js?ver=3.5.1:2
    ready @ jquery.min.js?ver=3.5.1:2
    B @ jquery.min.js?ver=3.5.1:2
    DevTools failed to load SourceMap: Could not load content for https://www.mixware.net/wp-content/plugins/et-core-plugin/packages/kirki/modules/tooltips/tooltip.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
    DevTools failed to load SourceMap: Could not load content for https://www.mixware.net/wp-content/plugins/et-core-plugin/packages/kirki/assets/vendor/selectWoo/kirki.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 11, 2020 at 19:05

    Hello,

    I checked your site and don’t see any errors in the console http://prntscr.com/w0pu0d
    Have you sorted out?

    Regards

    Avatar: Laurent
    Laurent
    Participant
    December 11, 2020 at 19:17

    No it’s not fixed. Your screenshot doesn’t show the console.
    https://prntscr.com/w0q2ih

    Have you tried to open the customizer? It doesn’t load. I need to fix the header and footer but I can’t without the customizer.
    https://prntscr.com/w0q26y

    Avatar: Laurent
    Laurent
    Participant
    December 11, 2020 at 19:21

    By the way, all the errors refer to minified js files. Even if I purge cache and turn off caching plugin, the errors remain. I feel like the update automatically turned on caching functions built into the theme, and if we could turn these off maybe the problem will go away. I always have these off since there is already caching functionality with my host and I am using their plugin.

    Also the last errors seem like it’s a problem with your core plugin.
    “Could not load content for https://www.mixware.net/wp-content/plugins/et-core-plugin/packages/kirki/modules/tooltips/tooltip.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE”

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 11, 2020 at 19:24

    Hello,

    Because it’s empty http://prntscr.com/w0q60o
    Customizer works https://gyazo.com/e2fcccae006a4ea2cb0c6c5f2bb31ca1
    I see that you use the CDN. I suppose you did not create the CDN cache because it does not load the theme options styles.
    So, login to your account and clear the cache http://prntscr.com/w0q8rx

    Regards

    Avatar: Laurent
    Laurent
    Participant
    December 11, 2020 at 19:46

    I had already purged the CDN cache yesterday. It’s managed directly from my host cpanel, not from the plugin. However, I just disabled the CDN completely and it’s working now. And still working after enabling it again. It seems it was stuck or just very persistent. Thanks for your help.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 12, 2020 at 09:14

    Hello,

    You’re welcome!
    Feel free to ask if you have any other questions

    Regards

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