Latest update wrecked my layout - by Stefanus

This topic has 11 replies, 2 voices, and was last updated 10 years, 3 months ago ago by Robert Hall

  • Avatar: Stefanus
    Stefanus
    Participant
    August 12, 2014 at 12:35

    Hi guys,

    I have recently updated to the latest Blanco version and also updated Woocommerce but it did quite a few things that stand out on the site which is not right.

    1) The menu is shown in a list format at the top of the page
    2) When going to a single product view it shows the copy of all the tabs that I have created
    3) The top search button is thrown out of the search box and so also the small shopping icon is not in line with the text

    There is probably other things but for now these are quite serious.

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 12, 2014 at 13:14

    Hello,

    Try update your theme like on this video tutorial.
    http://www.youtube.com/watch?v=KdWESIIPU1k

    Regards,
    Robert Hall.

    Avatar: Stefanus
    Stefanus
    Participant
    August 12, 2014 at 15:36

    Thanks,

    It seems like it worked… on another front, it is still saying this at the top:

    Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details.

    How would I go about removing that?

    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 12, 2014 at 16:01

    Please provide us with FTP credentials in Private Content to fix this.

    Regards,
    Robert Hall.

    Avatar: Stefanus
    Stefanus
    Participant
    August 13, 2014 at 06:53

    Here you go!!

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 13, 2014 at 07:02

    Hello,

    Sorry, but FTP credentials are not correct. Please provide us with the correct ones.

    Regards,
    Robert Hall.

    Avatar: Stefanus
    Stefanus
    Participant
    August 13, 2014 at 07:13

    Hi, please make sure you copy the info correctly. I just logged onto the server with the details I gave you.

    Thanks. Really appreciate it.

    On another note… I see that when it is a variable product and I have a button it makes the prices go underneath the button and cuts it off. Is this something you guys are working on or are aware of… I saw that it looked the same on your demo site on theme forest?

    Thanks

    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 13, 2014 at 08:18

    I have a problem with connect to your FTP:
    Error: Connection timed out
    Error: Could not connect to server

    Question about price is a bit unclear for us. Could you please clarify us with more details?
    Provide us with a screenshot where you want get change.

    Regards,
    Robert Hall.

    Avatar: Stefanus
    Stefanus
    Participant
    August 13, 2014 at 08:27

    I have attached the details for the cpanel which you can also access everything.

    Please see screenshots for other problem.

    http://prntscr.com/4cbp74

    Thanks

    Please, contact administrator
    for this information.
    Avatar: Stefanus
    Stefanus
    Participant
    August 13, 2014 at 09:28

    Hi, I see that you have corrected the message on top.

    See screenshot attached to explain the button/text problem further:
    http://prntscr.com/4cc1i7

    Thanks

    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 13, 2014 at 09:34

    I’ve updated some file in WooCommerce and problem with “Your theme has bundled…” solved.

    Try to put this code into custom.css file to fix bug with price.

    #products-grid.products_grid .product-grid .price {
    width:inherit;
    float:none;
    }
    #products-grid.products_grid .product-grid .btn-cont {
    float:none;
    margin:auto;
    }

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

    Regards,
    Robert Hall.

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