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Layerslider won’t install because destination folder already exists

This topic has 16 replies, 3 voices, and was last updated 10 years, 6 months ago ago by Eva Kemp

emmie

Participant

June 20, 2014 at 22:28

Hey guys! Having trouble figuring this out when attempting to install layerslider. It says:
“Unpacking the package…
Installing the plugin…
Destination folder already exists. /home/content/p3nexnas05_data03/56/2130956/html/wp-content/plugins/LayerSlider/
Plugin install failed.”

I actually uploaded the “LayerSlider.zip” that was hidden in the documentation folder of the theme folder. Do you know what’s up? Thanks in advance!

#7639 Copied

15 Answers

Jack Richardson

Support staff

June 21, 2014 at 07:47

Hello,

Please provide us with wp-admin and FTP access in Private Content and we’ll take a look at your problem.

Regards,
Jack Richardson

#7649 Copied

emmie

Participant

June 22, 2014 at 22:25

Hi Jack, please find my login details below. thanks.

Please, contact administrator
for this information.

#7704 Copied

Jack Richardson

Support staff

June 23, 2014 at 07:10

Hello,

Please provide us with FTP credentials as well.

Regards,
Jack Richardson

#7707 Copied

emmie

Participant

June 24, 2014 at 20:43

Please find FTP details below. Thank you

Please, contact administrator
for this information.

#8003 Copied

Jack Richardson

Support staff

June 25, 2014 at 07:48

Hello,

We’re unable to connect with provided credentials. Please check them!

Regards,
Jack Richadrson

#8028 Copied

emmie

Participant

June 25, 2014 at 15:00

Hi there, I have provided both Database and SFTP that I obtained through GoDaddy’s hosting account gateway below. Hope these work, thank you!

Please, contact administrator
for this information.

#8076 Copied

Jack Richardson

Support staff

June 25, 2014 at 15:09

Hello,

We’ve installed LayerSlider for you. Please check it!

Regards,
Jack Richardson

#8078 Copied

emmie

Participant

June 25, 2014 at 16:21

Thanks! Layerslider is installed. However, how do I make the slider perform the way the blanco website template is performing? I went in to layerslider editor and went through the selection of skins they have thinking it would change, but it never did. Where can I customize it?

thank you for all your help.

#8089 Copied

Eva Kemp

Support staff

June 25, 2014 at 17:20

Hello,

You can import LayerSlider from the archive folder you downloaded with the theme.
Please read our documentation: https://www.8theme.com/demo/docs/blanco/index.html#!/slideshow

Regards,
Eva Kemp.

#8099 Copied

emmie

Participant

June 25, 2014 at 18:36

Thanks, are there instructions? I read the link you posted but all it mentioned was:
“If you want, you may use our demo slides by importing the Blanco-Layer-Slider.zip file.”

How do you import? I tried to import the blanco slider through the revolution slider section but it came up as an error.

What’s the difference between layersliderWP and revolution slider?

thanks again.

#8103 Copied

Eva Kemp

Support staff

June 25, 2014 at 20:13

Are you using LayerSlider or Revolution Slider on your site?
If you want to import LayerSlider from our demo, you need find the txt file in the theme archive > Documentation folder and copy the content of the blanco-layer-slider-sample.txt file to the section showed on the screenshot in admin panel > LayerSlider WP

Regards,
Eva Kemp.

#8108 Copied

emmie

Participant

June 26, 2014 at 17:41

OK. Perfect. I did that, but it still does not appear on the home page though? (my ID is 25 if that makes a difference)
thank you

#8212 Copied

Eva Kemp

Support staff

June 26, 2014 at 18:08

Hello,

I’ve changed the id for layerslider shortcode on your home page:

Please check the site.

Regards,
Eva Kemp.

#8213 Copied

emmie

Participant

June 26, 2014 at 18:27

ah, that’s perfect. thanks!

#8214 Copied

Eva Kemp

Support staff

June 26, 2014 at 18:36

You’re welcome.

Regards,
Eva Kemp.

#8216 Copied
Tagged: destination, folder, installation, layerslider, themes, woocommerce, wordpress
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Layerslider won’t install because destination folder already exists

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