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Legenda contact form not working propoerly

This topic has 2 replies, 2 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

  • Avatar: jhall79
    jhall79
    Participant
    December 31, 2014 at 18:52

    When I use my personal Gmail account under Theme Options > Contact Form, I receive emails fine from the form. But I’d like to use a different account (info@mydomain.com) which will not work in the form. I have verified I can send and receive emails at this account. I receive other emails to this account from the site through other forms fine.

    #31574 Copied
    1 Answer
    Avatar: Eva
    Eva Kemp
    Support staff
    January 1, 2015 at 16:09

    Hello,

    Have you checked Spam folder of your mail account?
    Also check mail logs at your host when trying to use contact form. Ask your hosting provider to look into the logs, there should be some errors if a message can’t be delivered.

    Thank you.
    Regards,
    Eva Kemp.

    #31599 Copied

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