Legenda Mobile menu present but inactive

This topic has 15 replies, 3 voices, and was last updated 10 years, 3 months ago ago by Eva Kemp

  • Avatar: Patrick Lecouffe
    Patrick Lecouffe
    Participant
    August 21, 2014 at 11:44

    Hello,
    Sorry for my frenglish and if the question was already answered but reading english is laborious for me 🙂
    On http://riez.cw56.net/ with screen width as tablet, the mobile menu appear but is inefficient. I have only extensions recommanded during installation, with woocommerce and contact form 7.

    Any idea ?

    Regards

    Please, contact administrator
    for this information.
    14 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 21, 2014 at 11:56

    Hello,

    This question is a bit unclear for us. Could you please clarify us with more details?

    Regards,
    Robert Hall.

    Avatar: Patrick Lecouffe
    Patrick Lecouffe
    Participant
    August 21, 2014 at 12:03

    Hello, thank you for quick reply.
    When the mobile menu logo is visible (4 little bars), a single clic on do not expand the menu.

    I have tried the theme on another test website http://commerce.cw56.net and it and all is allright.
    Regards

    Avatar: Patrick Lecouffe
    Patrick Lecouffe
    Participant
    August 21, 2014 at 12:16

    Hello

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 21, 2014 at 12:19

    Navigate to Appearance -> Widgets and put some widget to Right side panel area.
    After that, the button should work.

    Regards,
    Robert Hall.

    Avatar: Patrick Lecouffe
    Patrick Lecouffe
    Participant
    August 21, 2014 at 12:30

    I’m sorry but the button do not work.

    I’m happy to see that your support is very fast, thank you for that.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 21, 2014 at 12:57

    Do you remember last change made in your theme?

    Regards,
    Robert Hall.

    Avatar: Patrick Lecouffe
    Patrick Lecouffe
    Participant
    August 21, 2014 at 13:06

    Sorry but I don’t remember.
    I’m going to try a new installation with a look at the menu after each operation.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 21, 2014 at 13:32

    If you will have problems after a new installation then contact us.

    Regards,
    Robert Hall.

    Avatar: Patrick Lecouffe
    Patrick Lecouffe
    Participant
    August 21, 2014 at 13:35

    Be sure of that! 🙂

    Avatar: Eva
    Eva Kemp
    Support staff
    August 21, 2014 at 16:35

    Hello,

    We’ll wait for your reply.
    Let us know if further help is needed.

    Regards,
    Eva Kemp.

    Avatar: Patrick Lecouffe
    Patrick Lecouffe
    Participant
    August 21, 2014 at 16:42

    Hello,
    I build a new website from scratch, and I write in a file all what I do. For now, all is allright, except a bug with english version (with WPML), all social icons are not displayed, but a little square with lettres or digits. I sent à question for that to the support of WPML.
    It is visible on http://storm-bag.cw56.net/ with litle width, the mobile menu is not visible on english version.

    Regards

    Avatar: Eva
    Eva Kemp
    Support staff
    August 21, 2014 at 17:31

    Hello,

    Are you checking the site on some mobile device or adjusting the browser window? I’ve checked your site in Chrome browser using iPhone 5 emulation and the icon is shown:

    Regards,
    Eva Kemp.

    Avatar: Patrick Lecouffe
    Patrick Lecouffe
    Participant
    August 21, 2014 at 17:37

    Oups, I adjusted my browser window.
    The icon is shown on my galasy s4
    I didn’t know there was a difference between adjusting browser window and mobile screens.

    Sorry for bad alert and thank you a lot

    Regards

    Avatar: Eva
    Eva Kemp
    Support staff
    August 21, 2014 at 17:47

    You’re welcome.

    Regards,
    Eva Kemp.

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