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Legenda Theme – Contact Form is giving Error

This topic has 38 replies, 3 voices, and was last updated 7 years, 2 months ago ago by Rose Tyler

  • Avatar: waadaa
    waadaa
    Participant
    September 19, 2017 at 14:40

    Hi,

    Are you able to log in with new pass?

    #172872 Copied
    Avatar: waadaa
    waadaa
    Participant
    September 19, 2017 at 15:39

    Are you able to log in with new pass?

    Any news?

    Thanks

    #172883 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 19, 2017 at 15:44

    We logged in cpanel. I passed your issue to one of our developers. You will be informed about news.

    Regards

    #172885 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 19, 2017 at 15:57

    We’ve checked the situation and seems on your server mail function is disabled https://prnt.sc/gn2w4u, so please contact your hosting provider and ask to activate mail function.

    Regards

    #172886 Copied
    Avatar: waadaa
    waadaa
    Participant
    September 20, 2017 at 06:44

    I checked with the isp. They mentioned that pop3 aut methot must be used.

    #172928 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 09:00

    Your problem with sending a message doesn’t relate to our theme, and even with default plugin Contact Form 7 a message can’t be sent http://prntscr.com/gnd9u0 so you need to contact hosting provider for further solutions or you also may try to use this plugin https://wordpress.org/plugins/wp-mail-smtp/.

    Regards

    #172952 Copied
    Avatar: waadaa
    waadaa
    Participant
    September 20, 2017 at 10:19

    Thanks. Solved via WP SMTP Plug in.

    #172981 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2017 at 10:23

    You’re welcome!

    Regards

    #172983 Copied
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