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Legenda theme not updating. - by sirlothos

This topic has 9 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Jack Richardson

sirlothos

Participant

August 24, 2015 at 15:39

Hello Eva,
I’ve updated the footer and contact info with the new office address. In the CMS it looks updated the way it should be, but in the bottom footer, depending on what page you are looking for, it shows the older address as well.

My last update was on friday, and no matter how many times I refresh or clear cache, it just does not update. Is it possible there’s a cache issue here? Thank you Eva!.

PS: You still have access to my site thought my previous posts.

#81971 Copied Theme version: Latest WooCommerce version: Latest

8 Answers

Eva Kemp

Support staff

August 24, 2015 at 17:05

Hello,

As I see the information is similar:
http://storage4.static.itmages.com/i/15/0824/h_1440432224_5648608_4e0c4862bd.png
http://storage5.static.itmages.com/i/15/0824/h_1440432263_3530335_7c956c975f.png

Please clarify how we can see the issue.

Regards,
Eva Kemp.

#82007 Copied

sirlothos

Participant

August 25, 2015 at 00:52

Like I said, some pages show the address I updated. Some other pages like the hompage show the old address and phone:

Humberto 1ro 985 Piso 11

Capital Federal (C.P. 1103)

Ciudad Autonóma de Buenos Aires

Tel: (011) 4300-9150

Thanks!

#82054 Copied

Jack Richardson

Support staff

August 25, 2015 at 07:48

Hello,

I’ve checked footer on homepage and new address in shown in the “CONTACTO” column. Please clear browser cache and check again.

Best regards,
Jack Richardson.

#82082 Copied

sirlothos

Participant

September 3, 2015 at 19:32

Please take the time to actually look through the main pages of the site. You will see that is not updating. I updated the content weeks ago and it still showing up the old office.

Please, contact administrator
for this information.

#84452 Copied

sirlothos

Participant

September 3, 2015 at 19:38

Both contacto PAGE and Contacto under footer are showing the wrong address.

Please, contact administrator
for this information.

#84457 Copied Theme version: Latest

Eva Kemp

Support staff

September 4, 2015 at 11:07

Hello,

Please show us screenshots of the pages where you see different addresses and specify what address should be shown.
Also provide us with wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#84588 Copied

sirlothos

Participant

September 18, 2015 at 19:15

My client is telling me that when she updates pricing , it does not reflect on the site. It only shows the “new” updated pricing when you click on “add to cart”or when you add it to the cart.

So in other words, a client comes to the site, likes a product and he decides the price is good, when he adds it to the cart the price changes and pisses him off instantly.

For some reason the changes do not reflect immediately on the site, it is easy to reproduce the error. You have access to the site. the same thing happen with the address, when I changed it, it took several days to show the updated office.

Please don;t ask me for anymore screenshots, I really need you to solve this issue ASAP as we are getting more and more customers frustrated with the site.

Martin

#88023 Copied Theme version: Latest

Jack Richardson

Support staff

September 21, 2015 at 10:05

Hello,

You’ve been replied in other topic. Please check it.

Best regards,
Jack Richardson.

#88232 Copied
Tagged: #legenda, latest, theme, updating, version, woocommerce, wordpress
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