This topic has 2 replies, 2 voices, and was last updated 10 years, 2 months ago ago by Eva Kemp
Hi, I have a problem with one of the templates that you sell.
I’ve purchased the Legenda theme from the envato site, and have been using it live for the last 6 months.
The site got hacked 2 days ago and the hosting is refusing to restore the site because the template is horribly programmed and extremely vulnerable.
I looked over online and it looks like they are right, there’s plenty of forums indicating that the theme is not secure, even further that the envato slider plugin is a backfdoor for hackers.
As I am writing this, the site is down and I am loosing money and what;s even worse, real customers. . Also, it seems we may have lost most of the content and products from the site.
Please advice on how can we resolve this matter ASAP.
Thank you!
Hello,
In this case we recommend you to create a ticket at https://support.8theme.com/ and our developers will assist you on resolving this issue.
Thank you.
Regards,
Eva Kemp.
The issue related to '‘Legenda WordPress Theme Vulnerability’' has been successfully resolved, and the topic is now closed for further responses