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Licence error - by Mirella - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 7 years, 1 months ago ago by Olga Barlow

  • Avatar: Mirella
    Mirella
    Participant
    November 28, 2017 at 13:38

    Hello Support I would like my license key to be disabled for the domain in question. I will no longer use this domain.

    Please, contact administrator
    for this information.
    #178852 Copied
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 28, 2017 at 15:17

    Hello,

    You are using this license for the agencia1 site. If you don’t want to use it there then login to your site, deactivate theme from theme options and you’ll be able to use XStore for another project.

    Regards

    #178869 Copied
    Avatar: Mirella
    Mirella
    Participant
    November 28, 2017 at 15:28

    I have 3 licenses of Xstore, one of them is being used in the site coelhodeestimacao.com.br I would like to remove this license because the site has been deleted and I no longer have access. Can you help me?

    #178872 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 28, 2017 at 15:47

    Hello,

    That’s right, 3 licenses and 3 different projects
    1) http://prntscr.com/hgd8rh
    2) http://prntscr.com/hgd95w
    3) http://prntscr.com/hgd9fn
    If you want to use one of your licenses for another project you need to deactivate it for the existing one.

    Regards

    #178874 Copied
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