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Licence Issue - by Vivek - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 3 years, 5 months ago ago by Rose Tyler

Vivek

Participant

June 9, 2021 at 11:08

Hello,

I need help. I have purchased the xstore theme twice on envato for 2 sites. I had initially gotten both the license keys and both are actve on my sites. However I am unable to get the full license key again from envato as it is only displaying one key which i used on another website.

Please assist in getting the other license key for safekeeping purposes.

Regards

Vivek

Please, contact administrator
for this information.

#290365 Copied Theme version: 7.2.11 WooCommerce version: 5.4.0

1 Answer

Rose Tyler

Support staff

June 9, 2021 at 15:44

Hello,

Follow this article to find the purchase code – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-find-your-themeforest-item-purchase-code/ If this doesn’t work, contact the support of Envato.

Regards

#290399 Copied
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